Cocktail Server

Description

Working at Truckee Gaming comes with more than just a paycheck. We offer perks designed to make your work experience rewarding and enjoyable:

• Paid Time Off (PTO), available after 90 days, with annual cash-out options
• Paid Lunch Breaks and a Complimentary Employee Meal during your shift
• Employee Events, a comfortable break area, and our Employee Loyalty Program
• Affordable medical, dental, and vision insurance

Cocktail Server

Provides beverage service to guests in a prompt, courteous manner, ensuring a superior level of customer satisfaction and encouraging future patronage.

Essential Duties & Responsibilities

• Deliver excellent customer service to Club Fortune North guests in an efficient, courteous manner, striving to remember frequent players and establish personal connections
• Understand and promote the player tracking program and other casino promotions
• Accurately take and deliver drink orders from customers on the casino floor
• Verify that customers are actively playing at slot machines with the minimum bet or greater before serving drinks
• Communicate drink orders to the bartender promptly
• Remove empty glasses and bottles from the casino area, empty ashtrays and clean ashes and spills on slot machines
• Comply with all federal, state, and local laws, and company policies pertaining to alcohol service and safety
• Report or correct unsafe work conditions immediately to maintain a safe and clean work environment
• Assist with jackpot payouts as needed

Requirements

Education & Experience:

• Must be 21 years of age to comply with state and governmental liquor laws
• Minimum 1 year of prior cocktail serving experience preferred

Language Skills:

• Must be able to communicate effectively in English
• Working knowledge of alcoholic beverages

Reasoning Ability:

• Ability to represent the property with a friendly, positive, and helpful attitude
• Ability to meet company grooming, hygiene, and appearance standards
• Ability to interact with management, employees, and guests in an efficient, courteous manner

Certificates & Licenses:

• Nevada Gaming Registration
• Nevada Food Handling Health Card
• TAM Card

Physical Requirements:

• Must be able to lift up to 30 lbs and carry serving trays
• Ability to stand, walk, bend, and move freely throughout congested areas of the casino
• Ability to work in an environment with tobacco smoke, bright lights, and loud casino noise
• Able to stand and walk for extended periods