ICT Technical Account Manager

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As an ICT Technical Account Manager you will be responsible for performing Presales Analysis and presenting Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration & Infrastructure solutions as well as Software as a Service products). The job holder will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts.  

• Perform daily visits (physical or digital) to investigate & analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.  
• Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.  
• Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions 
• Achieve Sales Targets by co-operating with Corporate Account Managers  
• Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle. 

Who you are

• Previous working experience in a similar position in a Telecommunications or IT company 
• Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above 
• Experience in technical, both in Greek and English 
• Ability and interest to learn about the latest business services and products. 
• Very good interpersonal skills and ability of fluent communication with customers and partners.  
• Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.