Executive Assistant to the President / CEO

Description

Join a team that values your expertise and your community: 

At Pathfinder Bank, you're not just an employee, you're a valued part of a team. When you join us, you’re joining a people-first culture built on respect, development, and service. In this position you will have the opportunity to work closely with executive leadership and contribute to the Bank’s strategic direction. This is a meaningful role within a community-focused financial institution committed to employees, customers, and the communities it serves, while offering a competitive compensation and comprehensive benefits package.

Summary/Objectives

The Executive Assistant to the President & CEO provides high-level administrative, organizational, and strategic support to the Bank’s President & Chief Executive Officer. This role requires exceptional discretion, judgment, and professionalism, as well as the ability to manage complex priorities in a fast-paced, highly confidential environment. The Executive Assistant serves as a trusted partner to the CEO and acts as a key liaison between the CEO, senior leadership, Board members, and external stakeholders. 

Key Responsibilities

Executive & Administrative Support

• Provide comprehensive administrative support to the President & CEO, including calendar management, meeting coordination, travel arrangements, and expense reporting.
• Anticipate needs, proactively manage priorities, and ensure the CEO is prepared for meetings, presentations, and events.
• Draft, edit, and format correspondence, reports, presentations, agendas, and talking points on behalf of the CEO.

Board & Governance Support

• Coordinate logistics for Board of Directors and committee meetings, including scheduling, meeting materials, and follow-up items.
• Prepare and distribute Board packets, agendas, and supporting documentation in a timely and professional manner.
• Maintain official records, resolutions, and governance documents in accordance with regulatory and internal requirements.

Confidentiality & Communication

• Handle highly confidential and sensitive information with discretion, professionalism, and sound judgment.
• Serve as a point of contact between the CEO and internal/external parties, prioritizing communications and ensuring timely responses.
• Maintain strong working relationships with senior leaders, regulators, community partners, and external vendors as appropriate.

Operational & Project Support

• Assist with special projects, strategic initiatives, and cross-functional coordination as assigned by the CEO.
• Track action items, deadlines, and deliverables to ensure follow-through and alignment with organizational priorities.
• Support internal communications, leadership initiatives, and community or industry-related engagements.

Requirements

 Education & Experience

• Associate’s degree required; Bachelor’s degree preferred; or equivalent combination of experience and training.
• Demonstrated experience providing high-level administrative, operational, or executive support in a professional environment, with the ability to manage complex priorities and confidential information. Experience supporting senior leadership is preferred. 
• Experience in banking, financial services, or a regulated environment strongly preferred.

Knowledge, Skills & Abilities

• Exceptional organizational, time-management, and prioritization skills.
• Strong written and verbal communication skills with a high level of attention to detail.
• Demonstrated ability to handle confidential information with discretion and integrity.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort with collaboration and document-management tools.
• Ability to work independently, exercise sound judgment, and adapt to changing priorities.
• Professional presence and interpersonal skills appropriate for interaction with executives, Board members, and external stakeholders.