IT Consultant - System Administrator (Hybrid)

1/6/2026

The IT Consultant will maintain relationships with multiple customers, manage expectations, and communicate project status. They will also deploy complex technology solutions and solve various technical problems.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

Sigma Information Group is a full service information technology consulting firm and IT service provider headquartered in Austin, Texas. We provide managed IT services, IT project management, managed cloud services, offsite backup and disaster recovery, web design, and custom app development services to clients nationwide. At Sigma, we’re more than just an IT provider – we're a trusted partner in your business’ growth. Our senior technology leaders work as an extension of your leadership team helping you solve real problems, streamline operations, and deliver services that feel personal, not transactional. Whether you need fractional, virtual, or interim support, our solutions are tailored, strategic, and always rooted in relationships. The most demanding clients have trusted Sigma Information Group since 2000.

About the Role

The IT Consultant will have the opportunity to manage the technology infrastructures for multiple clients in a variety of different industries. This includes supporting and maintaining servers, desktops, firewalls, network equipment, software applications, backup systems, and more. We are looking for a technologically-savvy, detail-oriented, and self-motivated achiever who can provide outstanding service for our clients.A Sigma consultant must have excellent interpersonal communication skills and be able to handle multiple clients, projects, and deadlines while maintaining the ability to handle unexpected situations. Additionally, he/she must be able to handle a high level of autonomy while being able to work with and contribute to the rest of the team. Sigma consultants wear many hats and are able to remove viruses one day, solve complex server problems the next, and present high-level IT strategies to executives the next.About SigmaSigma Information Group, Inc. has been providing the highest level of technology services to clients in Austin and throughout the US since 2000. We provide a variety of technical solutions for small and medium-sized businesses including managed IT services, project management, managed cloud services, backup and disaster recovery solutions, and web and application development. If it has an on/off switch, we manage it for our customers.The Sigma team consists of intelligent and motivated individuals from a variety of backgrounds who each contribute equally to the success of the company. Consultants at Sigma are excellent problem solvers with a unique ability to explain technical details to non-technical customers. Our customers expect a high level of service and professionalism and our consultants ensure that they receive it while managing realistic expectations.Responsibilities<ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Maintain healthy working relationships with multiple customers, manage customer expectations, and regularly communicate project status to customer contacts.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Understand customer business processes and goals and recommend technology solutions to improve those processes or achieve those goals.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Manage and plan complex technology projects including coordinating internal and external resources.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"> Task and project item delegation.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Runs internal and external status meetings to maintain project progress.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Deploy complex solutions involving a variety of technologies from the below “Preferred Technical Skills/Knowledge” list.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"> Builds new network and server environments, including the physical installation of network, server, and desktop equipment.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Manage, maintain, and upgrade existing servers, networks, and desktops.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Solve technical problems including server and desktop hardware issues, desktop viruses, software deployments, and software problems.</li></ul> General Requirements <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Bachelor's degree or 2-3 years of IT management experience.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Minimum 1 year as a network/system administrator, IT manager, or IT consultant.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Prior experience handling multiple customers at an IT consultancy or MSP is a big plus.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Strong interpersonal communication skills, both written and verbal.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Ability to interface professionally with customer executives and employees.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Ability to see problems through to resolution and communicate progress and results to customers.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">High degree of autonomy and ability to self-manage is required.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Physically capable of picking up and moving computer hardware.</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Must reside in Austin, TX, or the surrounding area, to accommodate client onsite visits.</li></ul>Preferred Technical Skills/Knowledge<ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Microsoft Exchange</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">VMware</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Hyper-V</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Remote Desktop Services</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Windows Server</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">SQL Server</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Fortinet, Palo Alto, and other firewalls</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Active Directory</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Group Policy</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Client Operating Systems</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Networking and Related Concepts – Routing, Switching, Wireless, LAN/WAN, TCP/IP, DNS, DHCP, VPN, and SMTP</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Microsoft Azure</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Microsoft 365 and Related Technologies – SharePoint, Teams, Intune</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Amazon Web Services (AWS)</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Security Platforms and Concepts</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;">Linux (Red Hat)</li></ul>Benefits<ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Medical, dental, and vision insurance</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Life insurance</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Long-term disability</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Paid vacation</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Paid holidays</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">SIMPLE IRA for eligible employees</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Stocked snack bar</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Company sponsored outings</li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in;">Fitness center onsite</li></ul>

Key Skills

Interpersonal CommunicationProject ManagementTechnical Problem SolvingNetwork AdministrationSystem AdministrationCustomer ServiceTechnology SolutionsServer ManagementDesktop SupportFirewall ManagementBackup SystemsCloud ServicesMicrosoft TechnologiesNetworking ConceptsVirtualizationSecurity Platforms