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Relationship Associate | Commercial Banking Group - Mindanao

1/6/2026

The Relationship Associate will service daily client requests, maintain account data, and ensure completion of loan-related documentation. They will also prepare basic analyses of client proposals and assist in handling customer complaints.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Be part of a leading financial institution Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands. Experience a fruitful and rewarding career The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system. Learn from trusted professionals Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)

About the Role

Be in good hands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Relationship Associate

Job Summary:

You will service daily requests of clients, maintain updated data/information on accounts and ensure completion of all loan-related documentary requirements to assist in analyzing clients' requirements and/or credit worthiness.
Coordinate with concerned units regarding the appropriate management of accounts to ensure adequate delivery of bank services to clients.
Prepare basic analysis/evaluation of client’s proposal to provide inputs on their decision-making process.
Assist in the preparation of Budget and Business Plans.
Assist in the handling of customer complaints and recommend solutions.

Role Exposure:

Hone your decision making skills
Develop your skills in collaboration and relationship building with external/internal clients
Increase your exposure on loan, trade, branch and treasury transactions

Qualifications:

Minimum of a Bachelor's degree in any Business related or accounting field. We are open to consider fresh graduates as well.
Ability to multitask with strong organizational & analytical skills
Excellent communication skills

Other Details:

Unit: Institutional Banking Sector | Commercial Banking

Location: Cagayan De Oro

Key Skills

Organizational SkillsAnalytical SkillsCommunication SkillsDecision MakingRelationship BuildingCustomer Service