Customer & Account Specialist - Ophthalmology and Endocrinology (Southern region - Jerusalem)

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.

As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live.

Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve.

We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!

We seek a Senior Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics in the southern region up to Jerusalem

You will communicate with professional HCPs (physicians- Ophthalmologists and Endocrinologists, nurses, pharmacists) in a variety of channels, F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and be a part of the launch of this new product.

Responsibilities

• Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
• Organizing F2F appointments and meetings with HCPs
• Support HCPs' decision to optimize patient outcomes in an ethical way
• Lecture to physicians and medical personnel (according to the MC terms)
• Promoting company products
• Raise awareness of the unit's products and scientific update (EBM)
• Meeting both the business and scientific needs of healthcare professionals 
• Development of new initiatives
• Creating collaborations and establishing professional relationships with HCPs
• Active participation in team meetings, including sharing information and best practices, reading relevant materials, preparing presentations, and marketing materials according to the team's needs.
• Open communication with customers and the company’s functions regarding the team's products
• Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus effort on customer opportunities
• Working according to the company's practices, compliance codes, rules, and regulatory guidelines
• Report any safety information received during work to the Pharmacovigilance Department
• Attending conferences at any time is required.

Requirements

Required experience and education

• Experience as a Medical Representative in the pharmaceutical industry, with a minimum of 3 years of experience in prescription drugs.
• Bachelor of Para-Medicine degree.
• Fluent in Hebrew and English
• Presentation skills (Hebrew & English).
• Valid driver's license.

Required qualifications:

• Ability to work independently.
• Strong multitasking and time management skills.
• Agility and flexibility in responding to evolving business needs.
• Professional abilities.
• Self-educational ability and handling scientific materials.
• High interpersonal skills.
• Team player.
• High ethical standards.
• High motivation and passion.