DIRECTOR OF HOSPITALITY

Description

Position Summary:

Ensures the food service provided for the community meets and/or exceeds company standards while maintaining compliance with HACCP, OSHA, state and federal regulations. Leadership style that drives excellence and accountability. 

Essential Functions:

• Proven track record of hiring and building a high performing team that goes the extra mile, because it's the right thing to do
• Ability to inspire direct reports to grow in their positions
• Understands and leads using our Core Values every day
• Plans weekly menus in accordance with the community policies and procedures, and incorporates a variety of nutritional foods and foods in season 
• Maintains an adequate inventory of foods and supplies from company approved vendors 
• Continues to look for ways to improve and/or enhance the quality of the food service provided 
• Prepares and cooks food in accordance with nutritional guidelines, regulations, and residents’ individual prescribed diets and food preferences 
• Ensures that food is prepared and served in an appetizing and appealing manner 
• Assists in fostering residents’ independence with eating by taking the time to know the residents and providing adaptive equipment when needed 
• Ensures that food is delivered on time 
• Visits with the residents at each meal when able to ensure quality of service. Ensures that all concerns will be addressed 
• Prepares food and coordinates food services for special community events when requested 
• Encourages residents to participate in the food service program by providing a forum for their input and suggestions 
• Maintains a clean, organized and safe kitchen environment 
• Ensures proper storage and handling of food in accordance with infection control standards 
• Participate in the recruitment and hiring of food service associates 
• Participate in training of all associates, including food service associates, in safety issues, emergency situations, infection control and safe practices 
• Supervises all food service associates ensuring adequate staffing meeting the needs of the community 
• Ensures that all food staff abide by sanitation and safety regulations and perform their duties as required and expected 
• Conduct regular performance appraisals with associates 
• Ensure appropriate handling of on-the-job injuries as reported by associates 
• Performs Manager On Duty responsibilities when assigned 
• The ability to work in a safe and alert manner 
• The ability to take ownership for associate’s safety and the safety of the residents 
• Must disclose any medication that might impair associate’s ability to perform the job safely or competently. 

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership 
• Encourages teamwork and promotes company philosophy 
• Attends required community meetings and participates Life Enrichment activities when able 
• Completes all required courses in adherence with HRA University 
• Is prompt and able to perform the required duties of the position on a regular, predictable basis 
• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent 
• All associates are responsible for maintaining a safe and secure environment for all community residents 

Requirements

Qualifications/Skills/Educational Requirements:

• High school education. Associates or Bachelor’s degree preferred 
• Requires valid state certification as Certified Dietary Manager 
• Minimum of one-year experience as a chef/cook 
• Minimum of one-year experience with supervision or management 
• Current food service sanitation certificate 
• Experience with Microsoft Office and Outlook software preferred 
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts 
• Knowledge of Hazard Analysis and Critical Control Point Compliance (HACCP) and OSHA regulations 
• Knowledge of state food-handling and kitchen regulations 
• Able to make independent decisions 
• Able to seek out new methods and willing to incorporate them into existing practices when applicable 
• Must possess a passion to work with and around senior citizens 

Benefits:

• Generous vacation and sick time 
• Affordable benefits package that includes HealthCare, Vision, Dental and numerous electives
• No late nights
• Luxury Assisted Living Community with superb Resident Retention
• Hospitality Culture full of creativity and challenge