NOEP Program Coordinator

Description

General Description

Manages all activities related to Steuben or Livingston County’s Nutrition Outreach and Education Program with the objective of increasing participation in the Supplemental Nutrition Assistance Program (SNAP) among designated County residents. Responsibilities include providing SNAP outreach & assistance to eligible individuals, increasing awareness about and improving perception of SNAP within the greater community, and developing partnerships with local social service organizations interested in expanding SNAP participation.    

Essential Duties and Responsibilities

• Develops in collaboration with NOEP staff, and with approval from Hunger Solutions, NY, a media and public relations plan to generate broad based community support for the Supplemental Nutrition Assistance Program (SNAP).  
• Provides accurate and updated SNAP information to eligible individuals and families through the creation and distribution of outreach materials as well as establishes direct contact with the target population.
• Prescreens potentially eligible individuals and families to determine SNAP eligibility, assisting them with all aspects of SNAP application process, and makes referrals to other nutrition programs and community resources as needed.
• Works in collaboration with other community stakeholders to reduce/eliminate systemic barriers encountered by eligible families attempting to access SNAP benefits. Develops and maintains supportive interactions with DSS, LAWNY, and other community partners.
• Develops and maintains all written correspondence, records and reports related to meeting program goals and objectives with Hunger Solutions NY. 
• Monitors expenditures and budget.
• Attends required statewide meetings, workshops, and training opportunities.
• Maintains on-going knowledge and understanding of the SNAP on a national, statewide, and local level. Develops an understanding of local hunger needs. 
• Supervises all staff and volunteers associated with the SNAP program.
• Coordinates delivery of services with Emergency Services programs county-wide. Attends, participates, and supports Emergency Services staff functions and activities. Occasionally assists with community food distribution.
• Provides support before, during and after fundraising events to support Emergency Services, including but not limited to creating an online fundraising page, participating in fundraising event, and reaching out to businesses and organizations for donations.
• Assists in the general development/public relations activities and events of the Emergency Services programs as they relate to SNAP or as requested by the Program Director.
• Completes other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements

Qualifications

Education: Associate’s degree preferred. High school diploma considered with qualified experience.

Experience: Minimum of two years experience working with individuals from diverse socio-economic backgrounds.

Familiarity with federal assistance programs and knowledge of hunger/food insecurity and poverty issues preferred. Relevant years of experience and education will be considered

Additional Qualifications:

• Ability to prioritize assignments, plan, and complete work projects with minimal direction
• Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Exceptional time management skills and ability to effectively and meet deadlines 
• Excellent verbal/written skills
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to maintain confidentiality and handle confidential information with discretion
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet