Question
0-2

NY Concierge Floater

1/7/2026

The role involves positively interacting with residents, guests, and vendors while assisting with daily requests and resolving complaints. Additionally, the position requires maintaining safety and security of the building and handling package deliveries.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Established in 1918, Guardian Service Industries is a family-owned Janitorial, Security and Engineering & Operations staffing corporation with over 1,000 clients and maintaining over 110 million square feet throughout the New England, Northeast and Mid-Atlantic, inclusive of commercial buildings, government buildings, residential communities, commercial facilities, schools, industrial facilities, transportation hubs, and retail outlets. We specialize in providing subject matter expertise, management and staffing in all areas of facility maintenance, inclusive of Janitorial Services, Security Services, Engineering & Operations, Pest Control, Lighting and Electric, Window Cleaning, Concierge/Front Desk Ambassador, and Marble, Metal and Wood Restoration. Guardian Service Industries, Your Facility Solution Provider.
About the Role

Description

NY Concierge Floater


Position requires high end experience

Open Availability

Pay Rate $22.32


Introduction

Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England.

The Role:

Most/all of the following service tasks are to be completed daily depending on your role.

Responsibilities and Skills:

  • Positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
  • Communicate with building management and other staff to ensure smooth daily operations
  • Log and keep track of both concierge and building keys for resident use or move-in/move outs
  • Maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately
  • Handle package deliveries, including logging and distributing, as well as external vendor deliveries
  • Maintain accurate and complete shift logs ensuring proper "handover" for successful communication through shift changes
  • Additional requirements are dependent on each building and location
  • Upon hire, employees must successfully pass a background check

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility.

Key Skills
Customer ServiceCommunicationProblem SolvingSafety MonitoringPackage HandlingLog KeepingEmergency ResponseJudgmentInteractionConflict Resolution
Categories
Customer Service & SupportHospitalitySecurity & SafetyAdministrativeManagement & Leadership
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