Senior Utility IT Systems Administrator

Description

Eastern Shawnee Companies, LLC (ESC), is a board-governed holding company that proudly represents a collection of tribally owned small businesses providing professional and construction services. As a wholly owned subsidiary of the Eastern Shawnee Tribe of Oklahoma (ESTO), ESC is deeply committed to enhancing and supporting tribal sovereignty while delivering sustainable solutions for our diverse range of tribal, federal, government, and private clients.

Our primary focus is empowering tribal communities and promoting economic growth through dedicated services. By leveraging our experience and deep understanding of the challenges faced by tribal entities, ESC aims to be a trusted partner for tribal, federal, municipal, and private clients alike. We are passionate about creating sustainable solutions that benefit our clients and contribute to preserving tribal heritage and the well-being of future generations.

We invite you to join us on this transformative journey as we build upon tradition, empower communities, and create a legacy that resonates for future generations.

Summary.

 The Senior Utility IT Systems Administrator provides full-time technical support for the Bureau of Indian Affairs (BIA) San Carlos Irrigation Project (SCIP) Power Division in Coolidge, Arizona. This role is responsible for administering, supporting, and enhancing electric utility information systems, including billing platforms, customer-facing systems, integrations, databases, and supporting IT infrastructure.

This position serves as the primary technical resource supporting SCIP’s electric utility operations and requires a strong background in enterprise systems administration, system integrations, data management, and secure handling of sensitive customer information. This opportunity is contingent upon award.

Key Responsibilities

• Administer      and support electric utility information systems, including billing, utility      management, customer, and payment platforms.
• Provide      day-to-day server administration of a hybrid on-premise and cloud-based environment.
• Support      system integrations and data exchanges using APIs.
• Administer      customer access systems, payment workflows, and automated service      platforms, including an IVR and online portals.
• Support      data management, reporting, and the creation of custom MSSQL scripts for integrations      with related systems such as GIS and operational technology platforms.
• Ensure      secure handling, storage, and access control of systems containing      personally identifiable information (PII).
• Provide      general IT and network support for utility-related applications, hardware,      and communications systems.
• Coordinate      with BIA stakeholders and IT leadership to support system upgrades,      enhancements, and issue resolution.

Requirements

  Required Qualifications

• 7+      years of experience in IT systems administration or enterprise application      support.
• Experience      supporting complex, multi-system environments (billing, customer      information systems, or enterprise platforms).
• Hands-on      experience with system integrations, databases, and data exchange      technologies.
• Familiarity      with cloud-based systems, networks, and secure data environments.
• Experience      working with sensitive or regulated data (PII or similar).
• Ability      to work independently as the primary technical resource supporting a      mission-critical system.
• Ability      to pass required federal background investigations.

Preferred Qualifications

• Experience      supporting electric utilities (IT/OT) or other regulated infrastructure      environments.
• Familiarity      with GIS integrations, payment systems, or customer service platforms.
• Prior      experience in federal or tribal IT environments.
• Experience      with Crystal Reports, SQL queries, UMS.net, NOVOTX Elements, Windows      Server

Work Location & Schedule

• On-site      at BIA SCIP facilities in Coolidge, Arizona
• Full-time      
• Travel      within the service area as needed 

Benefits. ESC offers competitive benefits including medical, dental, vision, individualized savings plans, short term disability, life insurance, and paid time off.

Who We Are. At ESC, our mission is to build a substantial, sustainable business to serve as a generational economic engine for the Eastern Shawnee Tribe of Oklahoma. We achieve our goals and work together by following our four simple values:

- Commitment: We remain focused on our mission in everything we do.

- Integrity: We do what’s right. 

- Trust: We build trust through respect, honesty, and follow-through.

- Excellence: We aim high and take pride in raising the standard.

EEO. ESC provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local law.