Senior Business Analyst - Retail Banking

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Summary of Role:

In that role, they will:

• Bring functional expertise in core banking domain having worked on liability products including current accounts, saving accounts and term deposits
• Experience on Branch Banking
• Interact with business users and technical team for understanding of functional requirements
• Document business requirements and process flows using different tools like JIRA, Confluence etc
• Provide feedback on test cases and support to Quality Assurance for testing
• Support in client UAT

Responsibilities of the role:

• Engage with business users to define scope, understand business processes, problem statements and pain areas.
• Gather, document and analyse business requirements for core banking deposits including current accounts, term deposits and recurring deposits.
• Analyse Nostro and Vostro account structures, settlement processes and interbank reconciliation requirements.
• Support the identification of risks and mitigation approaches.
• Participate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.
• Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client.
• Participate in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage.
• Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience.
• Conduct relevant research to increase understanding in support of developing comprehensive solutions.
• Participate in final User Acceptance Testing for all major developments in the domain.
• Assist in the preparation of various collaterals such as User Guide, SOP Documents, process flows etc.

Experience and skills required

• 8-10 years of experience in Banking and financial services with strong background in Current Account, Deposits and other liability accounts
• Experience of implementing Branch Banking
• Proven experience with Nostro/Vostro account management, cash and position reconciliation
• Experience of implementing Core Banking System would be an added advantage
• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
• Experience in documenting business case, business process modelling, requirement elicitation through workshops
• Experience of working in both Agile & waterfall SDLCs
• Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
• Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams
• Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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