Question
Full-time
2-5

Lounge Host

1/7/2026

The Lounge Host is responsible for serving food and beverages to guests, maintaining the buffet, and attending to passenger queries. They also assist with cleaning during non-passenger usage times.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
DO & CO The Gourmet Entertainment Company – A passion for hospitality Culinary delights on every banquet floor and in the sky: As a listed Austrian company with the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate 32 locations in 12 countries on three continents, maintaining the highest standard of quality in both our products and services. From sports events as the Formula 1, ATP Tennis Masters in Madrid, the Hahnenkamm Race in Kitzbühel, and the World Equestrian Festival CHIO Aachen – there is no day on which we do not think of festivities … and about making sure our guests are happy. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. The most important ingredient in our premium recipe is our staff of 10,000 employees, each and every one of whom has a strong personality and a passion for hospitality. They shape our company with their personal dedication and commitment. We give our all to provide them with an environment in which they can realise their full potential. New York | London | Chicago | Barcelona | Istanbul | Milan | Kiev | Berlin | Frankfurt | Munich | Warsaw | Paris | Seoul | Vienna
About the Role

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

  • Making a note of our lounge guest food requests
  • Serving of food and beverages to lounge guests
  • Clearing and setting up of tables for dining purposes
  • Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
  • Polishing of cutlery, crockery, and glassware
  • Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
  • Attend to passenger queries and complaints
  • Consult the supervisors and managers as and when required
  • Liaise with the bar person and culinary team with regards to food and drinks orders
  • Ensuring that all food and beverage related services are provided as per Qatar Airways standards (these will be provided during the service training provided by Qatar Airways management)
  • Assisting the cleaning team in the lounge and back-of-house areas during non- passenger usage.

Qualifications

  • Minimum 2 years hospitality experience 
  • Excellent customer service skills
  • Great Team player
  • Attention to details and the ability to work fast under pressure
  • Self-motivated attitude
  • Confident working in a team
  • Able to communicate effectively in English
  • Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
  • Right to work in the UK

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • £13.00 per hour
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon

  • Compensation: GBP13 - GBP13 - hourly
  • Key Skills
    Customer ServiceTeam PlayerAttention to DetailFast Under PressureSelf-MotivatedEffective CommunicationFlexibility
    Categories
    HospitalityFood & BeverageCustomer Service & Support
    Benefits
    Free MealsCareer Development OpportunitiesRefer a Friend Scheme
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