Question
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Ballard County Loan Assistant

1/7/2026

The Loan Assistant will assist branch lending staff with clerical duties related to loans, including communication with customers and document management. They will also participate in community activities to enhance business development.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
First Community Bankshares, Inc., a financial holding company, is headquartered in Bluefield, Virginia, and provides banking products and services through its wholly owned subsidiary First Community Bank. With roots dating back to 1874, we have a rich history of community and customer involvement, and we thrive on building relationships. First Community Bank operates 44 branch banking locations as far north as Grafton, WV, stretching east to Richmond, VA, and from there, extending west into northwestern North Carolina and east Tennessee. First Community Bank also offers wealth management and investment services through its wholly owned subsidiary First Community Wealth Management and the bank's Trust Division, which collectively managed and administered $1.04 billion in combined assets as of September 30, 2018. The company's common stock is listed on the NASDAQ Global Select Market under the trading symbol "FCBC"​. The company reported consolidated assets of $2.27 billion as of September 30, 2018. Our mission is to provide excellent relationship-based customer service, and we are genuinely interested in what's important to you and your success. You are much more than a number, so our employees focus—really focus—on finding you the right financial products. Together, we can help you build a better tomorrow.
About the Role

Description

  

GENERAL FUNCTION:

Assist branch lending staff in loan clerical duties including but not limited to past due letters, follow-up for exception lists, loan document scanning, customer communication, and other duties as assigned. 


MAJOR DUTIES AND RESPONSIBILITIES:

· Ensure all officers’ past-due loans receive past-due letters when necessary.

  • Assist with gathering documentation for loan preparation.
  • Accurately and efficiently produce loans for the Ballard County commercial lenders utilizing loan origination software 
  • Meet with loan customers when necessary.
  • Assist commercial lenders with phone correspondence.
  • Scanning and indexing any needed documents.
  • Updating Incomplete List, ordering final titles, title policies.
  • Communicate with loan operations when needed.
  • Represent the bank and participate in community activities and local affairs to enhance business development.
  • Participate in seminars, conference, and training meetings on various topics to better assist bank management.
  • Assist in ensuring security of all bank systems and network.
  • Deliver and record documents in government offices.
  • Carry out other such duties as may be assigned or directed.

Requirements

  

JOB REQUIREMENTS:

· College Degree and/or comparable experience preferred

· Banking experience preferred


SKILLS & ABILITIES

· Detail oriented with excellent organizational skills.

· Must have excellent oral and written communication skills.

· Proficient in Microsoft Office software; Word, Excel, Outlook, PowerPoint, Teams and Zoom.

· Ability to operate Windows PC-based computer software.

· Professional image and positive attitude.

· Pro-active, solutions-oriented personality.


PHYSICAL DEMANDS

· Hand dexterity required to operate computer terminal and/or related equipment.

· Eye Coordination required to operate computer.

· Drive to and attend meetings as required.

· Move around bank between levels or floors while performing duties.

· Bending and stretching in work area.

· Sitting at desk or computer workstation for extended periods of time.

Key Skills
Detail OrientedOrganizational SkillsOral CommunicationWritten CommunicationMicrosoft OfficeLoan Origination SoftwareCustomer CommunicationDocument ScanningProblem SolvingProfessional ImagePositive Attitude
Categories
Finance & AccountingCustomer Service & SupportAdministrative
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