Manager RN-System Transfer Center

Overview

Day Shift, Full-time

Location: On-site in Des Moines, IA with occasional travel.

The System Transfer Center Manager has 24-hour accountability for the UPH Patient Transfer Center. The manager is responsible for creating a safe, healthy, positive, and professional culture where team members can work together effectively to serve patients seeking care at UPH. The Manager will offer continual growth opportunities for the team consistent with the vision and mission on UnityPoint Health with emphasis on a positive experience for patients, teams, and the communities we serve.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health. 

Responsibilities

• Ensure cost‑effective 24/7 staffing of the system transfer center.

• Oversee operational budget development, monitoring, analysis, and variance reporting.

• Use financial, quality, and staffing tools to support effective operations.

• Maintain working knowledge of HR labor laws and comply with all HR policies related to hiring, interviewing, onboarding, retention, and performance management.

• Lead orientation and annual competency planning for staff, aligning programs with departmental goals.

Qualifications

Education:

• Bachelors in Nursing
• Preferred: Masters in Nursing, or other Heathcare related field or MBA

Experience: 

• Hospital Management experience
• Preferred: Emergency Department or Critical Care Manager experience

Licenses/Certifications: 

• Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license.
• BLS (within 180 days of hire)

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