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Scheduling Specialist

1/7/2026

The Scheduling Specialist assists with scheduling home visits for families receiving PCA services and follows program guidelines. They maintain professionalism in client correspondence and assist with administrative duties as assigned.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

For over 30 years, Accra has improved the lives of Minnesotans by providing individualized homecare services to people with disabilities and older adults, most of whom are Medicaid enrollees. Accra serves individuals across all counties throughout Minnesota. Accra offers a client-centered model that provides a self-directed approach to service delivery for children, adolescents and adults with disabilities, and chronic diseases who require assistance with activities of daily living and personal care in the home. To learn more, visit www.accrahomecare.org.

About the Role

Description

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.

We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra?

Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:
Work/Life Balance: Schedules designed to help you thrive.
Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
Mental Health Support: Free wellbeing programs.
Smart Financial Options: HSA & FSA plans to help you plan ahead.
Secure Your Future: 401(k) retirement plan to invest in tomorrow.
Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
Professional Development: Training and growth opportunities to advance your career.

About This Role:

The Scheduling Specialist’s main duty is to assist with scheduling required home visits on behalf of families who are receiving PCA services. The Scheduling Specialist will follow program guidelines, maintain professionalism when corresponding with clients, and assist the program with any administrative duties as they are assigned.

Requirements

1-year experience or more working with individuals with developmental and/or intellectual disabilities.
Experience working with Waivered Services and or PCA is a plus.
Bilingual in English/Spanish is a plus.
Maintain positive communication with Families, and Coworkers.
Advanced communication skills both written and oral; Spanish language fluency is a plus.
Ability to organize and prioritize.
Ability to handle numerous tasks simultaneously while maintaining strong attention to detail.
Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
Advanced skills in the use of office technology, including Microsoft Office Suite. Proficient in data entry/typing skills.

Key Skills

SchedulingCommunicationOrganizationAttention To DetailProfessionalismConfidentialityTeamworkMicrosoft Office SuiteData EntryBilingualPCA ServicesDevelopmental DisabilitiesAdministrative DutiesFlexibilityClient CorrespondencePrioritization