Director of Fulfillment and Logistics

Description

Overview

1 in 5 people in Kentucky do not know when they will receive their next meal – in Central and Eastern Kentucky, it is 1 in 4. We empower more than 500 food pantries and meal programs across 50 counties in Central and Eastern Kentucky. Our Vision: A nourished life for every Kentuckian. Our Mission: Reducing hunger by working together to feed Kentucky Communities.

Position Summary:

The Director of Fulfillment and Logistics is a mission driven leader responsible for ensuring the efficient, safe, and accurate movement of products through God’s Pantry Food Bank’s supply chain. This role oversees five warehouses, logistics, order fulfillment, shipping, receiving, and inventory management – ensuring partners receive exceptional service and that all food handling meets regulatory and organizational standards. Plays a critical role in operational strategy, cross departmental collaboration, and advancing God’s Pantry’s mission to end hunger and build healthier communities. This position reports to our COO.

Requirements

Core Responsibilities

• Supply Chain Management: Oversees the storage, and movement of products through the food bank's network, ensuring inventory accuracy and minimizing waste.
• Warehouse operations:
• Logistics & Fleet Oversight: Manages transportation and delivery programs, including dispatching drivers, route optimization, and maintaining vehicle fleets according to DOT regulations.
• Operational Oversight: Directs daily warehouse activities, including order fulfillment, shipping/receiving, and facility maintenance. Provide      hands-on-leadership for order fulfillment, shipping, receiving, and distribution. 
• Compliance & Safety: Ensures strict adherence to food safety standards (such as AIB or USDA guidelines), OSHA workplace safety regulations, and Feeding America network requirements.
• Strategic Planning: Develops long-term strategies for a resilient, equitable food supply chain and manages the annual operations budget.
• Team Leadership: Build trust by leading with empathy, accountability, and alignment with God’s Pantry’s values, policies, and practices. Celebrate team wins      and contributions, fostering a positive and collaborative culture. Lead with curiosity, seek feedback, and demonstrate a commitment to ongoing      learning. Partner with Community Engagement, Agency Services, Procurement      and Food Sourcing, Finance, Development, Programs and Facilities to ensure      seamless coordination and support for partners and community initiatives. Support emergency food distribution efforts and community response      operations as needed.
• Financial Management: Create and manage the annual operations budget, ensuring alignment      with organizational goals. Monitor monthly financial performance, analyze variances, and adjust operational plans as needed. Ensure cost-effective      use of labor, equipment, supplies, and contracted services. Make operational decisions that balance efficiency, service quality, and      financial responsibility. 

Qualifications:

· Bachelor’s degree in supply chain, logistics, business administration or a related field – or equivalent work experience.

· 5+ years of progressive experience in operations, logistics, warehouse management.

· 3+ years of leadership experience managing or supervisors or managers.

· Experience in nonprofit, food bank or food distribution preferred.

· Demonstrated success in operational planning, process improvement, and team leadership.

· Experience with budget creation and financial management.

· Experience with warehouse management systems, routing software or ERP systems. CERES 5+ or 6 preferred.

· Experience managing fleet operations or working in CDL-regulated environments preferred.

· Excellent communication, leadership, and problem-solving skills.

Physical Requirements:

Involves moderate lifting.

Miscellaneous Requirements:

· Valid driver’s license and a good driving record.  

Compensation and Benefits:

· Compensation ( based on experience)

· Medical, Dental, Vision, and Life Insurance 

· 401K Plan

· Company Paid Holidays

God's Pantry Food Bank is an Equal Opportunity Employer