Operations & Compliance Specialist

Description

As an Operations & Compliance Specialist, you will play a central, cross-functional role in shaping how our organization delivers high-quality care. This position wears many hats—serving as a key connector between clinical teams, operational leaders, and technology systems.   

Candidates with nursing home experience and/or a nursing home administration license strongly preferred.

In this role, you’ll help advance our organization’s ability to measure quality, streamline workflows, and meet evolving standards of practice. You will partner with interdisciplinary teams, maintain strong vendor relationships, and contribute to policy development and compliance efforts. If you enjoy variety in your work, thrive on collaboration, and want to make a direct impact on both clinical operations and organizational performance, this role offers a dynamic and rewarding opportunity.

If you’re energized by variety, thrive in collaborative environments, and want to make a measurable impact on the quality of care provided to residents in long-term care settings, this role offers a dynamic and rewarding opportunity.

Responsibilities

• Maintains and actively promotes effective communication with all individuals.
• Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• After hours calls, as necessary. 
• Work with interdisciplinary team to creation and implement assessments/clinical forms within Electronic Medical systems.
• Work with interdisciplinary team to development data outcome reports.
• Assist as needed in Lean process improvement projects.
• Develop and maintain relationships with system providers to establish expertise in the use of the systems.
• Work with various health care service lines to ensure alignment and integration of standards of practice.
• Assist in the development and management of policies, procedures, and standards of practice.
• Maintain knowledge of current and changing regulatory requirements, and awareness of industry trends and best practices.
• Other duties as assigned.

Requirements

• Two-three years’ experience working with the organization’s preferred system providers.
• Experience performing financial and data outcome analysis.
• Degree in Health Care Administration, Health Care Management and/or other Health Care related degree. 
• Nursing Home Administrator (NHA) license preferred.  
• Commitment to quality outcomes and services for all individuals.
• Ability to relate well to all individuals.
• Ability to maintain and protect the confidentiality of information.
• Ability to exercise independent judgment and make sound decisions.
• Ability to adapt to change.

Benefits

• Employee Referral Bonus Program.
• Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)
• Paid Time Off and Holidays acquired from day one of hire.
• Health (low to no cost), Dental, & Vision Insurance
• Flexible Spending Account (Medical and Dependent Care)
• 401(k) with Company Match
• Financial and Retirement Planning at No Charge
• Basic Life Insurance & AD&D - Company Paid
• Short and Long Term Disability - Company Paid
• Voluntary Ancillary Coverage
• Employee Assistance Program

Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting.

The people of Illuminus are not just our colleagues, our employees, our residents—they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.

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