Question
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Scheduler - Home Health

1/8/2026

The primary responsibility is to efficiently schedule patient/client services and coordinate with staff to ensure high-quality care delivery. The role involves effective communication with patients, staff, and healthcare professionals.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Our mission is to provide superior care to our patients and to serve as a resource to all those involved in their care. We pioneer healthcare and provide clinical excellence wherever those we serve call home.
About the Role

Description

Jet Health Inc / First Choice Home Health & Hospice is seeking a dedicated full-time Home Health Scheduler to join our home health team in our Boise, ID office.


The primary responsibility of this role is to efficiently schedule patient/client services and coordinate with staff to ensure the delivery of high-quality care to our patients in Boise, ID and surrounding areas.


This is NOT a remote position. The appropriate candidate will commute to our Boise, ID office.

Requirements

  • High School graduate.
  • One year's experience as a home health or hospice scheduler highly preferred.
  • Exceptional communication skills, experience with electronic medical records (HCHB preferred), ability to multitask in a fast-paced environment.
  • Strong organizational and customer service skills
  • Professionalism and phone etiquette.
  • Schedules and appropriately documents patient/client schedules in a timely manner.
  • Participates in coordinating care with management and patient/client interdisciplinary team.
  • Provides effective communication to patients/clients, staff members, other health care professionals, and referral sources.
  • Processes reports timely to ensure compliance.
  • Responds to Agency and patient/client needs in a professional and creative manner.
  • Promotes the agency philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
  • Demonstrates commitment, professional growth, and competency.
  • Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.
  • Performs other duties as assigned.
  • Works in routine office environment.
  • Ability to work a flexible schedule and extended hours.
  • Prolonged sitting and some standing required.
  • Occasional lift, pull, carry, and push items weighing up to fifty pounds.
  • Requires working under some stressful conditions to meet deadlines and patient/client needs, and to make quick decisions.
  • Required problem-solving skills.

Benefits for full time employees:

  • Medical, Dental, and Vision insurance coverage
  • Short- and Long-Term Disability insurance
  • Accident, Critical Illness, and Cancer Insurance
  • PTO - 80 hours
  • 6 paid holidays and 1 floating holiday
  • 401k retirement savings plan w/ discretionary company match
  • Company-paid life insurance
  • Competitive compensation package
Key Skills
SchedulingCommunication SkillsElectronic Medical RecordsMultitaskingOrganizational SkillsCustomer Service SkillsProfessionalismPhone EtiquetteCoordinationTimely DocumentationProblem-Solving Skills
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Medical InsuranceDental InsuranceVision InsuranceShort-Term Disability InsuranceLong-Term Disability InsuranceAccident InsuranceCritical Illness InsuranceCancer InsurancePTOPaid Holidays401k Retirement Savings PlanCompany-Paid Life InsuranceCompetitive Compensation Package
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