Benefits Coordinator

Description

 Please Note: This position will be based in Scottsdale, AZ and is a hybrid role working in the office 3 days per week as defined by the company   

Community Medical Services (CMS) is hiring a Benefits Coordinator. The Benefits Coordinator is responsible for the administration, communication, and compliance of the organization’s employee benefits programs. The Benefits Coordinator serves as a subject-matter expert on benefits administration, leaves of absence, and provides support to CMS employees on benefits-related matters.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Along the way, we’ll invest in your well-being through a benefits package that includes:

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development 

Responsibilities:

Benefits Strategy & Program Coordination

• Administer, implement, and support employee benefits programs including medical, dental, vision, life, disability, retirement, leave, and wellness and 401(k) programs.
• Support total rewards strategy in collaboration with HR leadership.

Compliance & Risk Coordination

• Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, ADA, and applicable state laws.
• Maintain accurate plan documentation and policies.

Employee Communication & Support

• Develop benefits communications and educational materials.
• Lead annual open enrollment and post enrollment.
• Provide expert-level employee support.

Financial & Data Analysis

• Analyze claims data and cost drivers.
• Prepare leadership reports and dashboards.

Systems & Process Coordination

• Oversee benefits administration systems and HRIS integrations.
• Ensure data accuracy and payroll coordination.
• Improve workflows and controls.

Leave Administration

• Administer and support all leave programs including FMLA, workers' compensation, state disability, paid family leave, and company leave policies.
• Evaluate leave requests for eligibility, coordinate with employees and managers, and ensure compliance with federal and state leave laws.
• Partners with HR team and third party leave administrator to evaluate ADA reasonable accommodation requests, engaging in the interactive process with employees, and coordinate implementation of approved accommodations.
• Process workers' compensation claims process, including reporting, documentation, return-to-work coordination, and vendor communication.
• Maintain accurate leave tracking systems, generate reports on leave usage and trends, and ensure proper documentation and record retention.
• Partner with third-party leave administrators and disability carriers
• Administer COBRA continuation coverage through 3rd party carrier, including qualifying event determination, notice distribution, premium collection, and compliance with federal and state continuation requirements.
• Monitor COBRA eligibility periods through 3rd party carrier, manage election and termination processes, and coordinate with benefits carriers and third-party COBRA administrators.

Requirements

Requirements

• Bachelor’s degree required
• 2-4+ years of benefits or total rewards experience.
• Strong regulatory, analytical, and communication skills.
• CEBS, SHRM-CP/SCP, PHR/SPHR certifications preferred.
• Industry-specific experience.
• Large-scale open enrollment or system implementation experience.
• Experience with HRIS (Paylocity preferred)

Skills:

•  Critical thinking
•  Excellent organization skills, accuracy and attention to detail
•  Problem solving, conflict resolution, time management and strong customer service skills
•  Compliance expertise
•  Employee-focused communication
•  Strong team player comfortable working in a fast-pace setting
•  Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR, Part 2

Tools and Equipment Requirements:

• Frequent use of a telephone, computer, printer, fax machine and copier.
• Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and Powerpoint.
• Frequent use of HRIS platforms (Paylocity) including onboarding, reporting, and configuration modules. 
• Proficiency with HR analytics and reporting tools

Physical Working Conditions and Office Setting Description

• Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment. 
• Manual dexterity using a calculator and computer keyboard. 
• Frequent and prolonged typing and operation of computer, keyboard, and telephones. 
• Some lifting may be required: Employee must regularly life and/or move up to 10 pounds, frequently lift up to 25 pounds and occasionally live and or move up to 50 pounds

#CRPSF

About Community Medical Services

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.