Receptionist/Office Coordinator

Description

PROBLEM SOLVERS WANTED | Our motivated, talented team is the secret to our success. We are committed to fostering a highly collaborative environment and ongoing opportunities for learning at all levels.

WHO WE ARE | ArchBridge Family Office is a multi-family office and trust company that serves multi-generational families with complex wealth. Our philosophy is straightforward; focus on our clients, put them first and always better our service. We provide holistic, high-touch client service including customized, independent investment management and a full range of family office and fiduciary services. We serve a limited number of clients with substantial wealth in order to maintain very low client-to-employee ratios. Each client family is different, and so are we.

ARCHBRIDGE FAMILY OFFICE is seeking a new Receptionist/Office Coordinator to join our team as our long-time receptionist of over 15 years is retiring. This position offers an excellent opportunity to gain hands-on experience in office administration and client service within a dynamic, professional environment. ArchBridge works with approximately 65 client families across the country, advising on more than $15 billion of total wealth.  

Our Receptionist is the first point of contact for clients, guests, and vendors. This role requires a professional, courteous, and organized individual who can manage front desk operations while supporting administrative tasks to ensure smooth office functioning. This is an in-office position with regular office hours Monday – Friday, 8:00am – 5:00pm with an hour lunch break. 

YOU SHOULD APPLY IF YOU…

• Enjoy being the first point of contact and creating a welcoming environment for employees, clients and guests. 
• Have excellent communication skills and can handle phone calls and in-person interactions with professionalism and warmth. 
• Are highly organized and detail-oriented, able to manage multiple tasks without losing focus. 
• Thrive in a fast-paced environment and can adapt quickly to changing priorities. 
• Take pride in confidentiality and discretion, especially when working with sensitive information. 
• Have a proactive mindset, anticipating needs and solving problems before they arise. 
• Are tech-savvy, comfortable with Microsoft Office and learning new tools. 
• Value teamwork, but can also work independently with minimal supervision. 
• Bring a positive attitude and polished demeanor to every interaction.

Requirements

DESIRED QUALIFICATIONS AND BACKGROUND:

• High school diploma or equivalent; associate or bachelor’s degree considered a plus
• Prior experience in a receptionist or administrative role in a financial or professional services environment
• Strong verbal and written communication skills
• Proficiency in Adobe and the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) 
• Professional demeanor with exceptional customer service skills and ability to handle sensitive information
• Excellent organizational and multitasking abilities 
• Experience with Salesforce and/or SharePoint considered a plus
• Ability to work independently and as part of a team
• Adaptable to changing responsibilities and work styles
• High energy level, strong work ethic, and quick learner

KEY RESPONSIBILITIES:

Front Desk Management:

• Greet and assist employees and visitors in a professional and welcoming manner
• Answer and direct phone calls promptly and accurately
• Manage incoming and outgoing mail and deliveries

Administrative Support:

• Prepare conference rooms and arrange catering for internal and external meetings
• Schedule and manage calendar invites for internal meetings and events
• Maintain office supply and cafe inventory and place orders

General Office Duties:

• Coordinate with building management for facilities maintenance, cleaning and repairs
• Maintain reception, supply rooms and office café areas, keeping them clean and organized
• Support special projects, office tasks and events as assigned

EXCELLENT BENEFITS INCLUDE:

• Competitive compensation with bonus potential
• Generous benefits package available including medical/dental/vision coverage, FSA/HSA, 401(k) with Company match and paid time off (PTO)
• Company-paid parking
• In-house training and professional development 
• Mentorship from colleagues with diverse, seasoned backgrounds

Apply now to join our ArchBridge Family!