Assistant Store Manager (Houston Salon)

Description

The Assistant Store Manager will play a key role in supporting daily operations, ensuring outstanding customer service, and leading a team of dedicated professionals. Reporting directly to the Store Manager, this role focuses on achieving sales targets, maintaining operational excellence, and contributing to a positive and inspiring team culture.  

• $24/hr base with eligibility of commission
• Must be available to work weekends

Key Responsibilities: 

Leadership & Team Management: 

• Support the Store Manager in recruiting, training, and developing a high-performing team. 
• Act as the leader on duty in the Store Manager’s absence, ensuring smooth daily operations. 
• Motivate and inspire team members to meet and exceed sales goals and customer service standards. 
• Provide coaching and constructive feedback to enhance team performance. 

Sales & Customer Experience: 

• Collaborate with the Store Manager to implement strategies to achieve sales targets. 
• Deliver exceptional customer service and serve as a product expert, particularly in Bellami hair extensions and styling services. 
• Assist with in-store events and promotions to drive customer engagement. 
• Resolve customer inquiries and complaints promptly and professionally. 

Operational Excellence: 

• Oversee daily operational tasks, including inventory management, merchandising, and store cleanliness. 
• Ensure compliance with company policies, procedures, and brand standards. 
• Monitor and analyze store performance metrics, identifying opportunities for improvement. 
• Assist with scheduling to optimize coverage and labor efficiency. 

Requirements

• 1+ years of experience in a retail or beauty environment 
• 2+ years of assistant manager experience (preferred) 
• Passion for the beauty industry, particularly hair extensions and styling services. 
• Strong leadership skills with the ability to motivate and guide a team. 
• Excellent communication, interpersonal, and problem-solving skills. 
• Proven ability to achieve sales goals and deliver exceptional customer experiences. 
• Flexibility to work evenings, weekends, and holidays as required.