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Alarm Service Technician

1/10/2026

The Alarm Service Technician will diagnose, repair, and maintain alarm equipment while ensuring compliance with safety and quality standards. Responsibilities include performing routine maintenance, troubleshooting issues, and providing technical support to customers.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

RapidFire Safety & Security offers the commercial sector comprehensive expertise in fire, life safety, and security services. Led by a team of proven industry operators including visionary founder, Mike McLeod, long-time colleague and co-founder, Colin Harrold, and in partnership with Concentric Equity Partners, our multi-regional “Buy, Build, Grow” strategy is curating a world-class alliance throughout the Southwest and Midwest US. RapidFire actively seeks owners in the fire safety and security industries who want to extend their legacy and community impact. Recognizing the growing divide between family-owned/entrepreneurial operators and the multi-national, powerhouse providers of commercial fire and security services, RapidFire’s people-focused leadership provides peace-of-mind to owners who have maxed out their growth trajectory. Together, we’ll help you grow beyond current boundaries; enhance long-term stability; and leverage the world-class leadership, technology, equipment, training, and operational efficiencies of a strong, committed partnership. RapidFire is not just about providing unparalleled safety and security services, but also building enduring relationships, putting people first, and fostering teamwork and personal growth. Let’s safeguard your legacy together.

About the Role

Description

Service Technician

Position Description

About RapidFire Safety & Security

RapidFire Safety & Security is a leading provider of fire life safety and security solutions, earning customer trust by delivering exceptional value through strategic acquisitions, allowing us to drive organic growth in every market through the excellence of our teammates.

Job Summary

RapidFire Safety & Security is looking for an Alarm Service Technician who will be responsible for diagnosing, repairing, and maintaining alarm equipment, as well as ensuring that it meets safety and quality standards.

Responsibilities:

· Familiarity with fire alarm, intrusion detection, access control, and video surveillance systems required.

· Perform routine maintenance and inspections on equipment and systems to ensure proper

· functioning.

· Identify and troubleshoot issues or malfunctions in equipment and systems.

· Repair or replace faulty components, parts, or systems.

· Conduct tests and calibrations to verify equipment performance and accuracy.

· Install, assemble, and dismantle equipment and systems as required.

· Follow safety protocols and guidelines to ensure a safe working environment.

· Document all maintenance and repair activities, including the use of computerized maintenance

· management systems (CMMS).

· Collaborate with other team members and departments to resolve technical issues.

· Stay updated with industry trends, advancements, and technologies to provide effective solutions.

· Provide technical support and assistance to customers or end-users.

· Perform other duties as assigned.

Knowledge, Skill & Other Requirements:

• Excellent written and verbal communication skills.

• Strong manual dexterity and physical stamina.

• Familiarity with safety procedures and regulations.

• Ability to handle multiple projects at once, switching between various tasks quickly.

• Willingness to learn and adapt to new technologies and processes.

• High school diploma or equivalent; required.

• Technical certification or associate degree in a related field; preferred.

• Strong knowledge of technical systems, equipment, and tools.

• Proficiency in troubleshooting and problem-solving techniques.

• Must be legally authorized to work in the United States.

Key Skills

Fire AlarmIntrusion DetectionAccess ControlVideo SurveillanceTroubleshootingProblem-SolvingTechnical SupportSafety ProceduresManual DexterityPhysical StaminaCommunication SkillsAdaptabilityMaintenanceCalibrationDocumentationTeam Collaboration