Information Technology Professional

Description

Job Summary

We are seeking a skilled and motivated IT Professional to support, maintain, and improve our organization’s technology infrastructure. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively with both technical and non-technical users.

Key Responsibilities

• Provide technical support for hardware, software, and network-related issues
   
• Install, configure, and maintain computer systems, servers, and peripherals
   
• Monitor system performance and troubleshoot issues to ensure reliability and security
   
• Manage user accounts, permissions, and access controls
   
• Maintain documentation for systems, procedures, and support requests
   
• Assist with system upgrades, patches, and security updates
   
• Collaborate with clients and internal teams on IT-related projects
   
• Ensure compliance with company policies and cybersecurity best practices
   

Requirements

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)  
• Proven experience in an IT support or systems administration role  
• Strong knowledge of Windows and/or Linux operating systems  
• Familiarity with networking concepts 
• Experience with hardware troubleshooting and software installation  
• Excellent communication and customer service skills  

Preferred Qualifications

• Relevant certifications 
• Experience with cloud platforms  
• Knowledge of cybersecurity principles and best practices  
• Scripting or automation experience 

Skills and Competencies

• Strong analytical and problem-solving abilities  
• Ability to manage multiple tasks and prioritize effectively  
• Attention to detail and documentation skills  
• Team-oriented with the ability to work independently