Question
0-2

Family Support Specialist Assistant

1/10/2026

The Family Support Specialist Assistant will assist families in accessing services under Montana’s early intervention program. Responsibilities include conducting family assessments, coordinating evaluations, and monitoring service delivery.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
At Benchmark Human Services, we believe that all people have immense potential, and it’s our mission to help those we serve reach theirs! Benchmark’s “think outside the box” approach to service provision has helped individuals thrive at home, at work, and in their communities for 65 years. Our breadth of services includes residential, vocational, and community-based programs for individuals with intellectual and developmental disabilities; early intervention and pediatric home health services; case management; crisis intervention; autism services; applied behavior analysis; and family preservation. Benchmark’s 3,600 employees serve more than 20,000 children and adults throughout the country each day, helping them to become more independent; to be immersed in and connected to their community; to find meaningful and lasting work; and to achieve goals and reach milestones they may have never thought possible. Join a company built on innovation, empowerment, and the belief in human potential and start changing lives today!
About the Role

Description

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children's services, and day services.


In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of Everyone – those we serve, our partners, and vendors, and our employees who bring our mission to life each day. We actively strive to be a workplace that honors the unique experience of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and we create space for everyone to be their authentic selves.


The Family Support Specialist Assistant will assist and enable infants, toddlers, and their families to have access to services provided under Montana’s early intervention program, Montana Milestones. This position fulfills the role of FSS for the purpose of Part C definitions.


Learn more about Benchmark Montana Milestones by visiting: Benchmark MT Milestones


Qualified candidates must reside in or near Kalispell, MT.


Pay Rate: The starting rate is $18/hour, with a pay increase to $20/hour after the state credential is obtained.


Benefits:

  • Health, dental, and vision insurance.
  • Life insurance.
  • Mileage reimbursement.
  • Tuition reimbursement.
  • Paid Time Off and Sick Time Pay.
  • Flexible Spending Account (FSA).
  • Advancement opportunities.
  • 401k with company match.
  • Employee discounts with various vendors.

Responsibilities:

  • Function in an ongoing coordinator role under the supervision of a comprehensively certified Family Support Specialist (FSS).
  • Assist with eligibility determination, including referral, intake, and eligibility determination activities.
  • Conduct the family assessment, including interviewing the family.
  • Collect information on the child’s development, including observations of the child.
  • Coordinate evaluations and assessments.
  • Assure families are informed of rights, options, advocacy services, and their role in the EI process.
  • Assist parents of eligible children in planning, meeting, developing, implementing, and reviewing an Individualized Family Service Plan (IFSP).
  • Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
  • Maintain accurate, complete, and timely electronic and paper file records.
  • Monitor the delivery of services to ensure the services are provided on time and in accordance with the IFSP.
  • Coordinate and monitor the delivery of available services.
  • Communicate and coordinate services with medical and health providers.
  • Facilitate the development of a transition plan into, within, and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
  • Meet weekly with supervisor for direct, systematic supervision of the services through weekly (minimum requirement) instruction, review, and feedback from the comprehensively certified FSS.
  • Other duties as assigned by supervisor.

Qualifications:

  • Valid Driver's License and auto insurance
  • Minimum educational requirement is a high school diploma or equivalent.
  • Must complete on the job training and become certified by the State of Montana within two years of hire.

Ready to Join Us? If you’re ready to embark on a rewarding career where every day brings new opportunities to make a difference, apply online at Benchmarkhs.com/Careers and select Montana.


EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities encouraged to apply.

Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.


INDOTH

Key Skills
Family SupportEligibility DeterminationFamily AssessmentChild DevelopmentService CoordinationAdvocacyIndividualized Family Service PlanInsurance CoordinationRecord KeepingService MonitoringCommunicationTransition PlanningSupervisionTrainingCollaborationCommunity Services
Categories
Social ServicesHealthcareEducation
Benefits
Health InsuranceDental InsuranceVision InsuranceLife InsuranceMileage ReimbursementTuition ReimbursementPaid Time OffSick Time PayFlexible Spending AccountAdvancement Opportunities401k with Company MatchEmployee Discounts
Apply Now

Please let Benchmark Human Services know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.