Question
2-5

Security Officer (Heritage Companies SF Office Building)

1/10/2026

The Security Officer will maintain a high level of professionalism while patrolling the premises, addressing any security issues, and ensuring a safe environment for guests and employees. They will also communicate regularly with leadership regarding security assignments and incidents.

Salary

17 - 21 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
In every great city, there's one premier hotel. Here, just off the historic plaza, is the newly renovated Eldorado Hotel & Spa. A landmark at the very heart of "The City Different."​ The captivating choice for a wonderfully special stay. This 219 room hotel is designed after New Mexico's famous Pueblo Revival Style. The decor features handcrafted southwest furniture and art, romantic balconies, kiva fireplaces and more! The Eldorado Hotel & Spa has high speed internet and 47"​ flat screen TVs. There is also concierge services for every possible wish. The Eldorado Hotel & Spa is also an ideal setting for meetings, incentives, social events and weddings. It is ideal for groups and events, with 23,000 square feet of meeting space, including the newly built Eldorado Grand Ballroom with 7,000 sq.ft. for impressive gatherings, the brand new CAVA Santa Fe Lounge with live entertainment and the new, elegant La Capilla de Oro chapel and venue.
About the Role

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
Full-time Hourly Position ranging from $17.00-$21.00 DOE plus benefits.Located in Santa Fe, NM. Working out of our Heritage Santa Fe Administrative Office.


Essential Duties and Functions/Responsibilities/Tasks:

  • Work under direction of the Regional Director of Security.
  • Maintain high level of positive and professional approach with coworkers, and guests.
  • Communicate regularly with leadership (Regional Director and General Manager) regarding security job assignments and required timeframe for proper workflow on property.
  • Follow all safety, sanitation, and health regulations policies.
  • Reduce the opportunity for the commission of crimes through the use of thorough, preventive patrol and high visibility of security throughout the premises on a timely schedule.
  • Watch for unusual, illegal or dangerous activities occurring on the premises.
  • Resourcefully solve any issues that arise and seize control of any problematic situation.
  • Address all complaints from guests / debriefs with team members in person whenever possible.
  • Promote and preserve the peace on premises to assure a comfortable and non- threatening environment for guests and employees.
  • Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
  • Respond to emergencies as prescribed in Emergencies Service Procedures.
  • Patrol all areas of the property and assist guests with room access, valet, bell services and housekeeping if required during the shift.
  • Input all written reports and activity summaries of all incidents answered during shift while adhering to company guidelines on confidentiality.
  • Help assure compliance with liquor laws.
  • Assist in developing and presenting security related programs.
  • Willingness to be cross trained to assist at any of our sister properties.
  • Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Benefits:

  • Part-time employees receive: Dental, Vision and 401k!
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!

Requirements

  • Strong knowledge of security software and MS Office preferred.
  • Excellent verbal and written communication and ability to multitask.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Ability to work on your feet for eight hours or more.
  • Must be able to lift/push/reach for/carry 30+ pounds frequently.
  • Minimum of 2 year or equivalent combination of education and experience; security management ideal, hospitality experience preferred.
  • High school diploma or equivalent experience/training.
  • CPR Certification & Driver’s License Required, Alcohol Servers License preferred.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Key Skills
Security SoftwareMS OfficeCommunicationMultitaskingPatrollingEmergency ResponseProblem SolvingCustomer ServiceReport WritingTeamworkComplianceCross TrainingPhysical FitnessCPR CertificationDriver's LicenseAlcohol Servers License
Categories
Security & SafetyHospitality
Benefits
MedicalDentalVisionLifeShort-Term DisabilityAccidentCritical Illness401k
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