Club Communications Manager

Description

The Club Communications Manager supports the storytelling, visibility, and internal communication needs of the Youth Impact team. This role manages the agency-wide Youth Impact Calendar, creates light Canva-based designs, and produces timely internal and external announcements, newsletters, and digital content. The Coordinator ensures staff, families, partners, and the community receive clear, consistent, and engaging communication that reflects our mission and core values. The incumbent may update websites, share information across departments, and ensure all message to families align to brand standards.

Key Responsibilities

Youth Impact Calendar & Program Visibility

• Maintain and update the agency’s Youth Impact Calendar, ensuring accuracy and alignment across 40+ Club locations.
• Coordinate with Area Directors and program leads to gather data, stories, and key milestones.
• Track important programs, events, reporting timelines, and youth outcomes for timely communication.

Content Creation & Design

• Develop light graphic design projects in Canva, including flyers, social media graphics, presentations, and internal one-pagers.
• Support content collection (photos, quotes, stories) from Clubs and staff.
• Draft and edit clear, concise written content for a variety of audiences.

Internal Communications

• Produce staff newsletters, updates, and announcements.
• Support internal communication  systems such as email updates, staff alerts, and SharePoint posts.
• Collaborate with Marketing, HR, and Resource Development teams to ensure staff receive accurate and timely information.

External Communications

• Contribute to family and community newsletters.
• Assist in maintaining the website’s registration pages.
• Provide communication support for program registration, school partnerships, and Member recruitment.

Coordination & Administration

• Maintain organized communication files, templates, and schedules.
• Collaborate with Marketing department to ensure content is available for their goals & projects.

Requirements

Qualifications

• Bachelor’s degree required (Communications, Marketing, Journalism, Public Relations, or related field preferred).
• 3 years of professional experience in communications, marketing, youth development, nonprofits, or related areas.
• Strong writer and editor with the ability to adjust tone for different audiences.
• Working knowledge of Canva and comfort with basic design principles.
• Highly organized with exceptional follow-through and attention to detail.
• Ability to manage multiple projects simultaneously in a fast-paced, youth-centered environment.
• Passion for storytelling that highlights youth impact and mission-driven work.

Competencies

• Strong interpersonal communication
• Deadline-driven and reliable
• Collaborative team player
• Creative problem solver
• Mission- and values-driven

Work Environment

This role works primarily in an office environment with visits to Club sites for content gathering, photos, and storytelling.