Question
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Channel Sales Manager - Agency Health

1/10/2026

The Channel Sales Manager is responsible for supervising the business delivery under the Agency travel team and primarily growing the business with profits. Key tasks include managing producers, ensuring compliance, training agents, and achieving overall gross written premium.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
At TATA AIG General Insurance, we wear our achievements like a badge of honour – proudly and with gratitude! We have been recognized as one of India’s Top 100 Best Companies to Work For and among the Top 25 Best Workplaces in BFSI in 2024. As a joint venture between the TATA Group and American International Group (AIG), we bring together the best of both worlds, driving innovation and setting new standards in the insurance industry, while staying true to our core values of empathy, people, and customer-first that translates into: #WithYouAlways and #WithYouLikeFamily. This means we’re committed not only to our customers but also to our employees, peers, and partners — ensuring the highest level of dedication, care, and trust. Join us on this incredible journey as we continue to lead, innovate, and redefine the future of insurance. Together, we’re not just setting the standard — we’re building lasting relationships, one person at a time.
About the Role

Role Summary

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management –Agents.

  • Manage the daily activity of producers to ensure strong pipeline.
  • Coach and guide to cross sell and grow the business
  • Make individual agents grow at least 20% for every year
  • Ensuring IRDA compliance regarding licensing and commission payments of agents
  • Responsible for ensuring quality of applications
  • Support/guide the producers in all activities related to policy services
  • Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

  1. Responsible for Achieving overall Gross Written Premium

  2. Responsible for sustainable Profitability

  3. To maintain the Hygiene

  4. Recruitment and retentio of agengts 

  5. Responsible for Activation

Stakeholder interfaces

Internal Stakeholders 

  • Operations (BOPs& COPs) – for the issuance of policies
  • Underwriter – for analyzing the risk factor
  • Finance Team – Taxations handling
  • Human Resources – to share foresights into the business and build the talent pool accordingly
  • Training Team – for train the employees
  • NSM/RSM/ASM – for some suggestions

External Stakeholders 

  • Agents
  • Broker

Experience

  • 1-2 years of experience in insurance
  • At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.

Education

  • Any Graduation
Key Skills
Channel ManagementSales GrowthCoachingTrainingCompliancePolicy ServicesRecruitmentRetentionProfitabilityRisk AnalysisTeam ManagementCustomer ServiceInsuranceBusiness DevelopmentAgent SupportCross Selling
Categories
SalesManagement & LeadershipFinance & AccountingCustomer Service & Support
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