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Channel Sales Manager - Agency Health

1/10/2026

The Channel Sales Manager is responsible for supervising the business delivery under the Agency travel team and primarily growing the business with profits. Key responsibilities include managing producers, ensuring compliance, and training agents on products and processes.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

At TATA AIG General Insurance, we wear our achievements like a badge of honour – proudly and with gratitude! We have been recognized as one of India’s Top 100 Best Companies to Work For and among the Top 25 Best Workplaces in BFSI in 2024. As a joint venture between the TATA Group and American International Group (AIG), we bring together the best of both worlds, driving innovation and setting new standards in the insurance industry, while staying true to our core values of empathy, people, and customer-first that translates into: #WithYouAlways and #WithYouLikeFamily. This means we’re committed not only to our customers but also to our employees, peers, and partners — ensuring the highest level of dedication, care, and trust. Join us on this incredible journey as we continue to lead, innovate, and redefine the future of insurance. Together, we’re not just setting the standard — we’re building lasting relationships, one person at a time.

About the Role

Role Summary

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management –Agents.

Manage the daily activity of producers to ensure strong pipeline.
Coach and guide to cross sell and grow the business
Make individual agents grow at least 20% for every year
Ensuring IRDA compliance regarding licensing and commission payments of agents
Responsible for ensuring quality of applications
Support/guide the producers in all activities related to policy services
Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

Responsible for Achieving overall Gross Written Premium
Responsible for sustainable Profitability
To maintain the Hygiene
Recruitment and retentio of agengts
Responsible for Activation

Stakeholder interfaces

Internal Stakeholders

Operations (BOPs& COPs) – for the issuance of policies
Underwriter – for analyzing the risk factor
Finance Team – Taxations handling
Human Resources – to share foresights into the business and build the talent pool accordingly
Training Team – for train the employees
NSM/RSM/ASM – for some suggestions

External Stakeholders

Agents
Broker

Experience

1-2 years of experience in insurance
At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.

Education

Any Graduation

Key Skills

Channel ManagementSales GrowthCoachingTrainingCompliancePolicy ServicesRecruitmentProfitabilityRisk AnalysisTeam ManagementAgent SupportBusiness DevelopmentCross SellingApplication QualityRetentionActivation