Question
2-5

Dental Treatment Coordinator

1/11/2026

The Dental Treatment Coordinator guides patients from diagnosis to acceptance, acting as a bridge between the clinical team and the patient experience. Responsibilities include reviewing treatment recommendations, explaining procedures and fees, verifying insurance benefits, and coordinating financial arrangements.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Webster Dental Care is a group of dental practices located in Chicago and the surrounding suburbs. While our focus is family dentistry, we have specialists within each practice to service all of your dental needs. Exceptional dental providers combined with a staff that is second to none, we have established ourselves as the premier dental group in the Chicago land area. Over the past six years, we have been fortunate enough to be voted as a Top Workplace by our employees in a survey conducted by WorkplaceDynamics on behalf of the Chicago Tribune. We couldn't be more grateful for this and ultimately, we believe that happy employees translate to happy patients!
About the Role

Description

We are a multi-specialty office seeking an experienced Treatment Coordinator who can confidently guide patients from diagnosis to acceptance. This role is the bridge between the clinical team and the patient experience. You translate treatment plans into understanding, trust, and yeses. You will sit chairside general dentists and specilists, review treatment recommendations, explain procedures and fees, verify insurance benefits, and coordinate financial arrangements so patients can move forward with care without confusion or hesitation.

Requirements

  •  Minimum 2 years experience in a dental office (treatment coordination strongly preferred)
  • Strong understanding of dental procedures and terminology
  • Comfortable having conversation about finances
  • Working knowledge of dental insurance plans and benefit coverage
  • Experience with software Eaglesoft
  • Excellent verbal communication and active listening skills
  • Professional, calm demeanor under pressure
  • Attention to detail
  • Knowledge of Care Credit
Key Skills
Dental ProceduresTreatment CoordinationVerbal CommunicationActive ListeningAttention to DetailInsurance VerificationFinancial ArrangementsEaglesoftCare Credit
Categories
HealthcareCustomer Service & Support
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