Question
2-5

Restaurant Assistant Manager

1/11/2026

The Assistant Manager supervises daily operations of the restaurant, ensuring compliance with A&W standards and regulations. They are responsible for staff scheduling, training, and maintaining a high level of customer service.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Build your career with a fast-growing, Canadian-owned company. A&W Food Services of Canada is a Canadian company with over $1.6 billion in sales and more than 1,020 franchised restaurants across the country. Through a steadfast commitment to collaborative working relationships and strategy, A&W has repeatedly earned recognition as a highly successful business and has been recognized as one of Canada’s Best Managed companies. A&W is an industry leader in developing a highly productive and cooperative work environment using a set of guidelines we call 'Climate Goals'. These Climate Goals have been integral in creating the open, candid, results-focused workplace we enjoy today. Our Climate Goals: Every day I bring my best to my work and my team. I build a safe environment by welcoming, accepting and respecting everyone in our community. We hustle to delight each guest with the convenience they crave. We earn the trust of our guests and each other by always doing what’s right. I embrace change and welcome the future with creativity and courage. We work together as partners pursuing common goals and shared success. We listen to understand each other. I invite, share and act on feedback to continuously learn and improve. I recognize, celebrate and take pride in our big and small wins.
About the Role

A&W Restaurants in Terrace, BC, is looking for a permanent full-time Assistant Manager to start immediately.

Compensation Starting:$47,750, depending upon experience and/or completion of in-house training.

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

ROLE

The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant.  The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager. The Assistant Manger will be scheduled in positions, working ‘hands-on’ alongside the team members.  

RESPONSIBILITIES

Operations

  • Balance key goals – high quality, speed of service and cost control through effective management of the operating system
  • Maintains Provincial WCB and A&W standards daily; recognizes areas for improvement and acts where improvement is needed
  • Schedules staff, including self, and assigns shift roles and responsibilities
  • Knowledge of workplace climate goals and ensuring they are practiced daily

Human Resources

  • Trains, develops, confronts poor performance
  • Ensures staff safety and a healthy, motivating work environment applying daily workplace climate goals
  • Ensures Employment regulations are maintained on a daily basis
  • Documents critical incidents and reports them to key individuals 

Financial

  • Completes daily, weekly, and period accounting administration as directed by the manager
  • Manages inventory control, ordering, cost control and weekly inventory counts as directed by the manager
  • Applies cash policies and food cost management principles 

Customers

  • Ensures that cleanliness standards and safe food handling practices are met
  • Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
  • Assists Manager with local store marketing
  • Manages accidents or complaints, implementing service recovery program
  • Ensures teams appearance is up to standard 

QUALIFICATIONS

  • 3 years experience in a restaurant supervisory role
  • Strong interpersonal skills and proven leadership
  • Expertise in all restaurant positions
  • Complete knowledge of restaurant Operating Systems and Operating Standards
  • High interest in developing others
  • Ability to do accounting and manage administrative aspects of the operation 

PREFERRED SKILLS

  • Acceptable oral and written English communication skills
  • Acceptable mathematical skills
  • Ability to train and coach others in a ‘hands-on’ approach; imparting knowledge
  • Competent in Microsoft Office applications including Word, Excel, and Outlook
  • Ability to lead meetings 

ADDITIONAL NOTES

Physical Demands

  • Standing and walking for extended periods.
  • Some heavy lifting

          Job Posted: March 27, 2025

How To Apply:

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

  • By email: recruitment (at) mcmurraygroup.ca
  • By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
  • Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.

Key Skills
LeadershipInterpersonal SkillsRestaurant OperationsStaff SchedulingTrainingInventory ManagementCustomer ServiceFood SafetyAccountingProblem SolvingCommunicationTeam ManagementPerformance ManagementCost ControlMarketingMicrosoft Office
Categories
Management & LeadershipHospitalityFood & BeverageCustomer Service & SupportRetail
Benefits
Medical InsuranceDental InsuranceLife InsuranceVisioncareGroup RRSP
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