Question
OTHER
0-2

Inside Sales Professional

1/11/2026

Handle walk-in customers inquiring about new and used machines and drive the retail experience from a sales standpoint. Qualify and manage an assigned customer list while making outbound calls to potential customers and following up on leads.

Salary

50000 - 65000 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York. We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and close to 1000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand. The company has two main divisions; Earthmoving and Power Systems. The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors. The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that works with customers to develop customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines; and the on-highway truck engine business is an important component for all of our locations.
About the Role

Overview

Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? As an Inside Machine Sales Specialist, you’ll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You’ll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors. 

 

Starting Salary Range: $50K-$65K base salary with bonus potential based on performance.

 

Benefits include:

  • Paid Time Off + 8 company paid holidays.
  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement – available to FT employees with 1 year+ of service
  • Employee Assistance program (EAP)
  • Additional supplemental offerings and discount programs
  • Employee Referral Program

Responsibilities

  • Handle walk in customers inquiring about new and used machines.
  • Drive and encourage the retail experience from a sales standpoint.
  • Qualify and manage an assigned customer list.
  • Perform new customer interactions to the local store and handling of online applications.
  • Make outbound/cold calls to potential customers and follow up on leads.
  • Understand customers' needs and identify sales opportunities.
  • Answer potential customers' questions and send additional information via phone, text, and email.
  • Keep up with product and service information and updates.
  • Explain and demonstrate features of products and services.
  • Staying informed about competing products and services.
  • Close sales and achieve sales targets.
  • Complete ongoing training and development programs.

Qualifications

  • Prior experience in dealership sales is preferred.
  • Strong customer orientation – able to work with customers to understand their needs and solve challenges.
  • Strong entrepreneurial drive and work ethic – take ownership for your territory and pride in it.
  • Competitive nature and driven to succeed.
  • Proficiency in Microsoft Office and CRM software.
  • Proficient in communication, both written and verbal.
  • Excellent organizational skills and the ability to multitask.
  • Displays exceptional customer service, phone and cold calling skills.
  • Strong listening and sales skills.
  • Ability to achieve targets and goals.
  • Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.  

 

This job description is not intended to be all-inclusive.  Your supervisor may request and assign similar duties.   

 

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

 

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace.  

Key Skills
SalesCustomer ServiceCommunicationOrganizationMultitaskingListeningCold CallingProblem SolvingTechnical KnowledgeEntrepreneurial DriveWork EthicMicrosoft OfficeCRM SoftwareSales TargetsTrainingDevelopment
Categories
SalesCustomer Service & SupportConstructionAgricultureTrades
Benefits
Paid Time OffMedical InsuranceDental InsuranceVision InsuranceDisability InsuranceLife InsuranceCompetitive Retirement PlanTuition ReimbursementEmployee Assistance ProgramEmployee Referral Program
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