Creative Account Manager
1/11/2026
The Creative Account Manager will manage client communications and relationships while ensuring deliverables are met. They will also identify growth opportunities and collaborate with internal teams to develop effective strategies.
Salary
62400 - 134750 USD
Working Hours
40 hours/week
Company Size
11-50 employees
Language
English
Visa Sponsorship
No
About the role: As a Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.
Responsibilities include but are not limited to;
- Day-to-day management of client communications and relationships
- Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis
- Develop strong relationships with internal teams across the org
- Develop effective communication strategies for each client relationship
- Identifies ways to refine Agency and Client processes to increase efficiencies with day to day workflow
- Leverage client reports to proactively recommend initiatives that will improve performance across digital and social channels
- Recognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solution
- Learn how the business operates and what success for WITHIN looks like
- Reports to Account Director
Requirements
Must-haves for the role:
- Bachelor’s Degree
- 2-5 years of experience working with a creative team
- Experience developing digital and social communications programming and plans and implementing best practices
- Exhibited ability to manage multiple projects and deadlines in a fast-paced environment.
- Experience managing direct client relationships
- Experience working in digital and social advertising
- Strong attention to detail
- Excellent English communication and organizational skills
- Proficiency in Excel, G-Suite, and Slack
Our interview process includes, but is not limited to, the following:
- Excel and Typing Test
We offer a competitive salary and benefits based on education, experience, and skills level, including:
- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
- Professional Development Program
- Bonus Perk - Seamless allowance
Total compensation based on education, experience, and skills level ($62,400-$134,750)
- Level 1 - Possesses essential capabilities.
- $62,400-$76,870
- Level 2 - Possesses developing capabilities.
- $$76,870-$91,340
- Level 3 - Possesses notable capabilities.
- $91,340-$105,810
- Level 4 - Possesses strong capabilities.
- $105,810-$120,280
- Level 5 - Possesses advanced capabilities.
- $120,080-$134,750
About WITHIN
WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.
Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
Check out some of our work!
We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.
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Locations
- New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
- Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia
- Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México
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