Question
2-5

Product Manager - Pneumatics

1/11/2026

The Product Manager is responsible for promoting a product group through technical support, training, and strategic planning. They will also assist in customer support, supplier management, and sales promotion activities.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Since 1963, Exotic Automation & Supply has grown to become a leading provider of fluid power! As a premier Parker Hannifin distributor, Exotic offers a comprehensive selection of solutions, including custom hoses and fittings, pneumatic and hydraulic components, filtration, electromechanical and lubrication equipment. Exotic's Rubber & Plastics team specializes in producing custom molded rubber & plastic products to exact specifications. Exotic's Air Systems division provides all air equipment needs - from compressor installation to repair. The Engineered Systems team developed the World's Largest Hydraulic Power Unit - Winner of the Michigan Manufacturers Association's "Coolest Thing Made in Michigan." With locations located throughout Michigan & Indiana and a service team available 24/7, Exotic is trusted for all Motion & Control needs in the Midwest. Stop by one of our many Exotic Automation, Bond Fluidaire or West Michigan Rubber locations today!
About the Role

General Summary:
Responsible to technically support organization in the promotion of a product group.  Works with staff and management on product training, technical support, new product review and recommendations on services.

What You Will Do (Essential Job Functions):
Product Strategy & Planning

  • Plans strategy for sales of, and provides technical knowledge/training for, assigned products and/or product groups
  • Assists management in development of long/short-term business plan and preparing sales forecasts and plans
  • Introduction of new technologies
  • Identifies key competitors/competitive products and provides feedback to Account Managers and Sales Management
Technical Support & Training
  • Responsible for providing product information support on assigned product groups
  • Provides training at all levels for product expertise
  • Responsible for field applications, system designs and customer product developments/enhancements
  • Works with technical representatives, distributors, marketing and product teams adapting products to customer needs
Customer & Sales Support
  • Documents and provides detailed customer proposals
  • Searches and develops new customer targets to achieve sales growth objectives
  • Makes joint sales calls with Account Managers
  • Responsible for customer concern and non-conforming material processes
Supplier & Inventory Management
  • Promotes positive Supplier relationships
  • Works with Supplier Management Team in development of supplier and distributor contracts
  • Responsible for making inventory recommendations
  • Manages special supplier programs and rebate selling levels
Sales Promotion & Marketing
  • Creates and drives sales promotions
  • Assists Retail Service group with strategies and programs
Reporting & Process Improvement
  • Provides timely reports summarizing findings on a given product or project
  • Enhances profit through continuous productivity, throughput, customer service, quality and cost reduction
  • Responsible for process improvement recommendations
Supplemental Job Functions:
  • Assists with Marketing material creation
  • Participates in and coordinates product line specific trade shows and open house activities
  • Champions and presents at Exotic University as assigned
  • Participates in corporate on-boarding and orientation programs
  • Performs other duties as assigned or requested
Knowledge, Skills and Abilities Required:
  • Bachelor’s degree in related area of responsibility (may substitute three (3) years of sales-related work experience)
  • Three (3) years of experience in sales-related role– technical and industry specific preferred
  • Previous experience working on a computer--CRM experience preferred
  • Ability to be available for 24-hour customer support
  • Valid driver's license
  • Ability to maintain a vehicle that seats four adults comfortably as well as meeting Exotic standards for cleanliness, safety and insurance compliance

Working Conditions:
  • Normal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and supplies

Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.

Key Skills
Product StrategyTechnical SupportSales SupportCustomer TrainingSupplier ManagementInventory ManagementSales PromotionProcess ImprovementMarket AnalysisField ApplicationsSystem DesignCustomer DevelopmentProposal DocumentationCompetitor AnalysisBusiness PlanningCRM Experience
Categories
SalesManagement & LeadershipEngineeringCustomer Service & SupportMarketing
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