Question
OTHER
2-5

Service Technician

1/11/2026

Service Technicians are responsible for diagnosing, repairing, and maintaining heavy equipment and components. They must also prepare service reports and maintain a professional appearance.

Salary

33.11 - 40.69 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York. We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and close to 1000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand. The company has two main divisions; Earthmoving and Power Systems. The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors. The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that works with customers to develop customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines; and the on-highway truck engine business is an important component for all of our locations.
About the Role

Overview

Milton CAT is seeking experienced Service Technicians. Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some or all of the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. We are currently looking for shop and field technicians for our Earthmoving and Power Systems divisions.

 

Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you’re looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential.

 

Pay Rate: Minimum starting wage of $33.11 - $40.69 per hour based on location and experience. This is a union position.

 

Benefits include:

  • Paid Time Off + 8 company paid holidays
  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement – available to FT employees with 1 year+ of service
  • Additional supplemental offerings and discount programs
  • Employee Referral Program

Responsibilities

  • Removes, disassembles, assembles, and installs components and parts.
  • Identify the problem and cause of failure through logical troubleshooting steps.
  • Determines reusability of parts in accordance with published Caterpillar reusability guidelines.
  • Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
  • Cleans, repairs, reconditions, and maintains equipment and components.
  • Tests, measures, and adjusts engine and machine systems and components.
  • Prepares, inspects and operates machines prior to delivery.
  • Install, test, and adjust new machine attachments.
  • Maintain rental fleet equipment.
  • Keeps up to date with developments in tooling, technologies and systems.
  • Prepares inspection and appraisal reports.
  • Prepares accurate and complete service reports timely.
  • Maintain a professional and proper personal appearance at all times adhering to company policy.
  • Flexible to work after hours when needed to meet customer needs.
  • Performs related duties as assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

 

  • Associates degree in a related field.
  • 1-3 years’ experience on CAT heavy equipment or similar equipment.
  • Proficient in mechanical systems (transmissions, engines, hydraulics, etc.).
  • Proficient in the use of a computer and related software.
  • Strong problem-solving skills and be detailed oriented with a high level of accuracy.
  • Able to lift more than 50 pounds.
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work with minimal supervision.
  • Heavy equipment service/maintenance knowledge.
  • Must be able to work in a dynamic, fast paced service environment.
  • Maintain a tool inventory sufficient to perform assigned tasks.

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. 

 

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

 

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.  

Key Skills
Mechanical SystemsProblem SolvingAttention to DetailHeavy Equipment KnowledgeComputer ProficiencyTroubleshootingCustomer ServiceTeamwork
Categories
TradesEngineeringManufacturingConstructionCustomer Service & Support
Benefits
Paid Time OffMedical InsuranceDental InsuranceVision InsuranceDisability InsuranceLife InsuranceRetirement PlanTuition ReimbursementEmployee Referral Program
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