TECH100: Salesforce Team Lead

About JerseySTEM

All JerseySTEM roles are pro-bono (unpaid) positions.JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.

Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.

Overview

This is a pro-bono volunteer position.

In this role, the Salesforce Lead/Administrator role for JerseySTEM will perform all design, analysis, implementation, integration and support duties related to the JerseySTEM Salesforce platform.

Responsibilities

• Create, delete, and administer users in Salesforce
• Create and administer organizational configurations in Salesforce
• Configure objects and fields
• Configure reports and dashboards
• Configure work-flow and business processes as needed
• Collaborate with the JerseySTEM Engagement and JerseySTEM Salesforce teams
• Understand and use the Sandbox vs. Production properly
• Assist with/implement data migrations into Salesforce objects (i.e. via Data Loader or Data Import Wizard or appropriate tools)
• Document Salesforce processes 
• Provide training and training support documentation related to Salesforce
• Continue to monitor the ‘integrity’ and ‘simplicity’ of the Salesforce environment
• Determine and communicate impact of changes before implementing them on the Salesforce platform
• Document all change requests
• Use other JerseySTEM tools as needed while part of the Salesforce and JerseySTEM teams, i.e. JIRA, GMAIL, etc.

Qualifications

• Salesforce Configuration and Administration; Process Builder; Workflow Rule; Force.com; Visualforce; Apex
• Integrations via Connectors and/or APIs
• Data Loader
• Certifications: Salesforce Certified Administrator; Salesforce Certified Platform App Builder (bonus) 
• Be willing and eager to proactively seek and accept help from inside and outside the organization. Can work independently.
• Focused on the end goal (serving the underprivileged middle school girls), not the process.
• Experience with documenting and training others on the task at hand (interns, new volunteers).
• Customer Service oriented.
• 7-10 hours/week

This is a pro-bono volunteer position.