Job Description

Hello Future, Operations Support Specialist,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Deliver exceptional service that exceeds customer’s expectations through proactive, innovative and appropriate solutions
• Enable team service delivery through implementing systems and processes for efficiency. 
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Engage with stakeholders in a professional way.
• Drive of operational efficiencies and an ultimate delivery of superior processes. 
• Attending to Operational matters with regards to the business unit projects
• Assume accountability for all operations responsibilities in the team, including all infrastructural, compliance and system requirements
• Ensure development of operational practices and procedures of the business to coordinate the day-to-day workflow in and out of the business to meet schedule by developing methods to measure department performance

Relevant Support required:

• The PA will assist in Manco support, administration, travel and organization.
• Assistance in reporting and statistics gathering of information for submissions for the Product Head

• Meeting and event planning and co-ordination.
• Marketing initiatives and co-ordination with the product team.
• Private segment initiatives and co-ordination with the product team.
• Product administration support.

You will be an ideal candidate if you:

• Have an NQF Level 5
• Are forward thinking
• Are process orientated
• Have exceptional administration skills
• Have an understanding of Products within the insurance space – Beneficial
• Have an approachable yet firm in standing their ground within execution

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.
• Detail-oriented
• Proactive and accountable
• Calm under pressure 
• Collaborative mindset
• Flexible and adaptable in a dynamic work environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

#post

#fnb

#LI-AW1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.