Question
FULL_TIME
2-5

Academy Learning Coordinator

1/11/2026

The Academy Learning Coordinator will manage stakeholder relationships, coordinate sessions, and track engagement metrics. They will also maintain facilitator availability and manage learning spaces and equipment.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
We’ve been helping New Zealanders find the right financial solutions to suit their lives since 1861. We opened during the Otago gold rush as the Bank of New South Wales and became Westpac in 1982. Along the way we’ve grown stronger by joining forces with the Commercial Bank of Australia and Trust Bank – to become Westpac New Zealand Limited. We bank all sorts of people and businesses – from kids, to first home-owners through to big corporates and the New Zealand Government. Nearly a quarter of all Kiwis bank with Westpac, so we’ve got great experience and knowledge to draw on when it comes to helping people with their very first bank account, all the way through to their retirement. With close to 100 branches, and more than 350 ATMs, we’re one of New Zealand’s largest banks. We provide a full range of banking and financial services for personal, business and agribusiness banking.
About the Role

Mō te tūranga | About the Role

Are you looking for a new opportunity? We have a six-month opportunity to backfill our current Academy Learning Coordinator who is on a secondment.

We’re building New Zealand’s leading learning Academy, driving performance, innovation and growth. As our Academy Learning Coordinator, you’ll be the hub that keeps programmes running smoothly and on time.

What you’ll do: 

  • Stakeholder management: Be the central point for Academy teams and facilitators; align priorities and communicate updates.

  • Session coordination: Own logistics for virtual and in person sessions—scheduling, rooms, catering, materials/tech—and manage budgets.

  • Reporting & insights: Track attendance/engagement, analyse trends, forecast demand and recommend improvements.

  • Facilitator capacity: Maintain availability, allocate sessions by skills and priorities, and optimise utilisation; manage learning spaces and equipment.


Nā tāu rourou | What will you bring?

  • Coordination/admin experience (ideally in L&D/training) and familiarity with LMS tools.

  • Knowledge of L&D principles; strong data/reporting skills with clear, business‑friendly presentation.

  • Confident stakeholder engagement; proactive problem‑solving and ownership.

  • High attention to detail; proficient with Microsoft Office.

  • Understanding of Westpac processes and drivers (or similar); existing WNZL network a plus.

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

23 January 2026
Key Skills
CoordinationAdministrationStakeholder ManagementSession CoordinationReportingData AnalysisProblem SolvingAttention to DetailMicrosoft OfficeLearning Management SystemsFacilitator Capacity ManagementBudget ManagementCommunicationL&D PrinciplesEngagement TrackingTrend Analysis
Categories
EducationHuman ResourcesManagement & LeadershipAdministrative
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