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F&B Manager

1/12/2026

The F&B Manager will manage daily operations of the food and beverage department, ensuring exceptional guest service and collaboration with kitchen leadership. Responsibilities also include hiring and training staff, monitoring inventory, and developing promotional strategies.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

The Crowne Plaza North Augusta in Riverside Village is next to the Savannah River across from Downtown Augusta, minutes from the Convention Center, Bell Auditorium, and the James Brown Area. Riverside Village is home to the Augusta Green Jackets baseball team. Walk to a variety of restaurants and bars or enjoy the sunset from our rooftop Bar. Featuring modern guest rooms free Wi-Fi, fitness center, outdoor pool, rental bikes, 2 bars, and our upscale Salt and Marrow Kitchen serving entrees cooked to perfection on a wood-fired grill. The hotel offers over 10,000 sq. ft of space for meetings, weddings, and events. If you are a golfer, you will want to play the River Golf Club next door or join us in April to see the world’s best golfers at the Masters tournament. After a day of meetings, or sightseeing refresh at the Crowne Plaza North Augusta.

About the Role

Description

Manage daily operations of the food and beverage department, including restaurants, bars, room service, and catering (if applicable).
Hire, train, and supervise front-of-house staff, including servers, bartenders, and hosts.
Collaborate with chefs and kitchen leadership to maintain menu quality and consistency.
Ensure exceptional guest service standards are met or exceeded.
Monitor inventory levels and place orders for food, beverages, and supplies as needed.
Create and manage budgets, control costs, and analyze financial reports to maximize profitability.
Enforce health, safety, and sanitation regulations.
Develop promotional strategies and events to increase sales and customer engagement.
Handle guest concerns or complaints with professionalism and care.
Maintain a clean, organized, and welcoming dining environment.
Increase the level of guest satisfaction by delivering an exceptional product through employee development.
Ability to accurately use various office and accounting software.

Requirements

3+ years of experience in food and beverage management or hospitality leadership.
Strong knowledge of restaurant operations, bar service, and customer service best practices.
Leadership skills with the ability to motivate and manage a team.
Must be available for weekends, holidays, and varying shifts.
Excellent communication and problem-solving abilities.
Budgeting and financial management experience.
Familiarity with point-of-sale systems, scheduling software, and inventory tools.
Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred.
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to assist with the design and preparation of statistical reports and presentations as needed.
Ability to accurately report information.
Ability to assist with various accounting department tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.

Key Skills

Food And Beverage ManagementCustomer ServiceLeadershipBudgetingInventory ManagementProblem SolvingCommunicationStaff TrainingHealth And Safety RegulationsEvent PlanningMenu DevelopmentPoint Of Sale SystemsAccounting SoftwareStatistical ReportingEmployee DevelopmentGuest Relations