Insurance Officer, Brooklyn

Insurance Officer, Brooklyn

Sydney, Australia

It's rare for these kinds of opportunities to present themselves in the modern world but it’s one of those roles that you’ll be telling juniors about in 20 years time, of how you got your start and learned your craft.

We are looking for a young professional or recent graduate, with little to no insurance experience, who is eager to enter a dynamic, relationship driven Industry. Working alongside our Underwriters and insurance professionals, you will be exposed to different parts of the business and the opportunity to expand your knowledge, learn and grow a career. This is an opportunity to enter an internationally renowned company on the ground floor and be mentored into a leading insurance professional.

This role is within the Brooklyn Underwriting Division of AXA XL. In this role, you will support the Brooklyn Underwriting teams to service their client base. All while being provided with training to develop a solid foundation of the workings of the industry with a view for the individual to grow into a more senior role within the Underwriting function and one day look after your own set of clients.

This role is a 12-month fixed term contract.

What you’ll be DOING

What will your essential responsibilities include?

Supporting Product/Underwriting Managers

• Support and engage with the development and implementation of project and change activities across Brooklyn Underwriting. Identify opportunities to improve processes and support with documentation or idea creation.
• Testing – pre and post-delivery testing to ensure project delivery aligns with the business requirement. Identify and report any defects.
• Help with the ongoing development of an automation project, utilise the tool and provide feedback for further phased enhancements

Underwriter Processing

• Utilise the automation tool to execute data validation for the underwriting portfolio
• Filing – Supporting team maintain accurate underwriting files
• Data Entry - Processing business in Brooklyn system
• Portfolio insights – Utilise your strong excel skills to provide insights on data

Client Documentation

• Renewal Invitations – Working with a support function to manage data and complete the monthly process of sending notices to clients
• Generate Claims History reports – at renewal or upon request and issue to brokers
• Processing Letters of Authority (LoA’s) – updating the system and generating required information for appointed brokers
• Support brokers by providing copies of Certificate’s and other documentation as requested

Internal Reporting

• Reporting – support management and underwriting team with weekly, monthly and ad hoc requests for reports and/or data under guidance and support
• Credit Control Queries – Investigating Credit Control queries and provide adequate details to Underwriters to facilitate conversations with brokers or rectify details on the Brooklyn system
• Review and validate Broker Platform statements, provide confirmation of accuracy or investigate discrepancies with the support of underwriters

You will report to Brooklyn Systems and Projects Manager.

What you will BRING

We’re looking for someone who has these abilities and skills:

• A desire to enter the insurance industry & forge a career for themselves within an international powerhouse
• An ability to build effective working relationships and provide a consistently first-class customer service internally and / or externally
• Demonstrates excellent attention to detail and excellent communication skills, exercising appropriate discretion in dealing with people from all levels of the Company
• Ability to organise yourself (and others if applicable) including effective scheduling, prioritisation and time management skills, completing tasks to meet tight deadlines. Demonstrating a ‘can do’ attitude
• Comfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team
• Desirable Skills: Knowledge of Microsoft Office programs; specifically, Excel, Outlook, Word, PowerPoint

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.