FULL_TIME
2-5
Expression of Interest - Management Roles - Southeast Melbourne
1/12/2026
As a manager, you will inspire your team to achieve excellence in customer interactions and store operations. You will lead and develop your team to maximize store profitability and operational efficiency.
Working Hours
40 hours/week
Company Size
1,001-5,000 employees
Language
English
Visa Sponsorship
No
About The Company
Established in 1981 with a single store in the North West of England, JD Sports is a leading Multi-Channel Retailer of sports fashion and outdoor brands globally. With over 500 stores across a number of territories throughout Europe and South East Asia, we are proud of the fact that we provide our customers with the latest products from the very best brands.
In 2017 JD Sports expanded into the Australian market and you can now find us at Melbourne Central, Parramatta, Miranda and Pacific Fair.
We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All employees are highly skilled, self-motivated and in constant pursuit of perfection. Opportunities to progress arise quickly for those people with the right qualities and ambition.
We encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together.
About the Role
<p><strong>WHO ARE WE</strong></p><p>Known best as the <em>'Undisputed King of Trainers',</em> JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.</p><p>Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion. </p><p>In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.</p><p>Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.</p><p>Working at JD Sports is a state of mind. It's an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.</p><p>We’re seeking energetic, focused, and passionate individuals to join our team.</p><p><strong>THE ROLE</strong></p><p>At JD Sports, our customer is at the heart of everything we do. As a manager, you are the driver of our retail success. You embody a mindset dedicated to creating exceptional customer experiences, an attitude that challenges the norm and a passion for enabling others to develop and grow.</p><p>In this role, you will inspire your team to achieve excellence in every customer interaction and across all store operations. You will lead, drive, develop, and motivate your team to maximize store profitability, exceed budgets & targets, achieve operational efficiency, and grow your JD Sports business.</p><p>You will maintain a positive and dynamic work environment where your team members develop and thrive, achieving your outcomes through strong leadership and strategic thinking.</p><p>You will be responsible for some of the below duties:</p><ul><li><p>Ensure sales targets and KPI’s are achieved, if not exceeded</p></li><li><p>Optimise and elevate store profitability through strategic business planning and analysis of store sales density</p></li><li><p>Lead by example to set management expectations across your team and manage performance</p></li><li><p>Train, mentor and coach team members to work towards goals and succession planning</p></li><li><p>Manage team (Shop Floor and/or Back of House) to ensure that tasks are completed in an efficient and effective manner</p></li><li><p>Proactive approach in loss prevention management i.e. stock shrinkage</p></li><li><p>Execute effective Visual Merchandising by presenting product to the JD standard that will attract, engage, and motivate customers to purchase</p></li></ul><p><strong>WHO YOU ARE</strong></p><ul><li><p>An experienced and well-rounded retail manager with a minimum of 1-5 years'</p></li><li><p>Experience in training, coaching and developing large teams</p></li><li><p>Have a proven track record in driving and exceeding set KPI's</p></li><li><p>Prior experience at effectively managing rosters and wage control</p></li><li><p>High level of written and verbal communication skills</p></li><li><p>Ability to manage competing priorities, tasks and overall expectations</p></li><li><p>Have a can-do attitude and have the drive to learn and grow</p></li></ul><p><strong>WHAT’S IN IT FOR YOU?</strong></p><ul><li><p>Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market </p></li></ul><ul><li><p>Training and development opportunities to kickstart, evolve and shape your career </p></li></ul><ul><li><p>Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre </p></li></ul><ul><li><p>Access to our attractive staff discount! This can also be used for friends and family </p></li></ul><ul><li><p>Access to our Employee Assistance Program & Mental Health champions </p></li></ul><ul><li><p>One month paid parental leave for full-time employees </p></li></ul><p>We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. </p><p>JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. </p><p>What are you waiting for? Apply today and kick start your JD Sports Journey. </p><p>Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required. </p>
Key Skills
Retail ManagementTeam LeadershipCustomer ServiceSales Target AchievementKPI ManagementTrainingCoachingStrategic PlanningVisual MerchandisingLoss PreventionCommunication SkillsPerformance ManagementProblem SolvingTime ManagementMotivationAdaptability
Categories
Management & LeadershipRetailCustomer Service & SupportSalesSports & Recreation
Benefits
Training And Development OpportunitiesAttractive Staff DiscountEmployee Assistance ProgramMental Health ChampionsPaid Parental Leave
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