Key Account Manager (Barcelona based)

About The Company

At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com

About the Role

<div class="content-intro"> About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</div>Location: Barcelona Get to Know our Team:   Agoda is a travel booking platforms with accommodations at its core. As such our Key Account team is a key to our success, we work hard to ensure their success. The Key Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda a market leader; we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Key Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. The Opportunity:   The Key Account Manager will be focused on supporting the achievement of Agoda’s commercial goals with new and established chain partners by working collaboratively across both internal and external teams.  In this role, we are looking for people with a strong management and business acumen, a high level of operational savvy, and the capability to establish and develop long-term relationships with internal and external stakeholders. You may be a great match for this role if you have a driven personality, face problems with a positive mindset working creatively to find solutions, and you think critically, test, learn from mistakes, and adapt quickly.  In this Role, you’ll experience:  <ul> <li data-leveltext="•" data-font="Aptos" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Account Ownership: End-to-End commercial ownership and high-level operational support of select strategic global hotel chain brands </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Strategy Planning & GTM: Work with key internal and external stakeholders to identify market opportunities and support strategy for rapid growth </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data driven decision-making </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Reporting: Handle monthly and weekly reporting and analysis, data driven decision and actions to enhance performance. </li> <li data-leveltext="•" data-font="Aptos" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Account support: Handle rate and technical enquiries from internal and external stakeholders </li> </ul> What you’ll Need to Succeed:  <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Bachelor’s degree or equivalent experience required </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">5 years hospitality/OTA experience or equivalent </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Proven record in achieving company objectives and targets </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Analytical and proven track record in using data to drive strategy and make decisions </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Professional experience in project delivery and account management </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Ability to work under pressure in a competitive industry/rapidly changing environment </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Excellent communication and presentation skills along with strong emotional intelligence </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Understanding of the online travel sector </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1">Exposure to large commercial account management conversations/business development </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1">An energetic, persistent, driven personality </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1">Professional “get it done” attitude and work ethic </li> <li data-leveltext="•" data-font="Aptos" data-listid="12" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1">Strong attention to detail </li> </ul> It’s Great if you have:  <ul> <li data-leveltext="•" data-font="Aptos" data-listid="11" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Strong numerical and analytical skills </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="11" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Understanding of agile working methodology </li> </ul> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="11" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1080,"335559991":720,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Creativity and problem-solving for innovation </li> </ul> #Barcelona #Spain #UK #France #Gemany #Switzerland<div class="content-conclusion"> <h3>Discover more about working at Agoda</h3> <ul> <li>Agoda Careers <a href="https://careersatagoda.com/">https://careersatagoda.com</a></li> <li>Facebook <a href="https://www.facebook.com/agodacareers/">https://www.facebook.com/agodacareers/</a></li> <li>LinkedIn <a href="https://www.linkedin.com/company/agoda">https://www.linkedin.com/company/agoda</a></li> <li>YouTube <a href="https://www.youtube.com/agodalife">https://www.youtube.com/agodalife</a></li> </ul>   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank">privacy policy</a>. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</div>

Key Skills

Account ManagementStrategic PlanningData AnalysisCommunicationProblem SolvingProject DeliveryHospitality ExperienceEmotional IntelligenceAttention to DetailCreativityBusiness AcumenOperational SavvyRelationship BuildingPerformance ReportingMarket Opportunity IdentificationInnovation