Senior Manager, QCD (Operations)

Our 30 years journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600 diverse types of vessels.

Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary

Quality Catering Division (QCD) is the shore catering department of Fleet Management Ltd., that oversees the victualing (on board catering) matters of the merchant vessels (cargo ships) that the organization manages.

As a part of its endeavours, it also provides training to the salon ratings (chief cooks and general stewards) at it’s training centre located at Borivali – Mumbai.

The Training centre at QCD is headed by a Training Manager who reports to the G.M – QCD and is responsible to oversee its day-to-day affairs, devise training strategies and methodologies, design training modules and manuals and train the galley team on various aspects of their job, particularly on imparting various culinary skills. 

Key Roles and Responsibilities  
1. Day-to-day supervision of the training department
2. Designing various training courses and modules for both at site and online training models
3. Planning, preparation and implementation of training calendars
4. Imparting culinary skills on various cuisines to the galley teams
5. Imparting training on various other aspects such as food safety, hygiene, nutrition, sanitation, food handling, wastages control, inventory management, indenting, menu planning, etc.
6. Designing routine and festive/special occasion menus for the ships
7. Visiting ships for catering inspections, on board training programs, etc, when required.
8. MIS Reporting

Job Experience, Functional Knowledge and Qualifications

Qualification 
- Candidate must possess a Diploma/Degree (min 3 years) in Hotel Management from a reputed Hospitality institute. 
- An MBA / PGDBM / MSC preferably in the same field will be an added advantage.

Expertise 
- The candidate must be proficient in Indian cuisine, with a sound knowledge of continental cuisine
- Knowledge of other international cuisines, especially some Asian cuisines such as the cuisine of Philippines, China, Korea will be an added advantage.
- The candidate must have a flair on the aspects of designing menus for various occasions, festivals, etc.

Experience
- Minimum 8-10 years in the kitchen department of which the last 3 years must be in a supervisory /senior chef (Sous Chef/CDP/DCDP level) role in either a star category hotel or on passenger /merchant ship / offshore industry/industrial catering sector. 

- A working experience with multinational crew/teams (especially nationals from India, Philippines, Japan / Korea/Indonesia will be an added advantage.

- Past teaching experience (in hospitality institutions / other training institutions / shipping industry) is desired and /or will be an added advantage.

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.