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Guest Services Coordinator

1/12/2026

The Guest Services Coordinator supports guest arrival and departure experiences, assists with luggage, and provides concierge services. They also handle food and beverage service, conduct suite inspections, and perform housekeeping duties.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

Skywalker Holdings, LLC is a quickly growing company based in Brigham City, Utah that specializes in the production and wholesale distribution of trampolines, leisure, and playground products through its subsidiaries. The company supplies retailers such as Wal-Mart, Amazon, Target, Academy, Dick's Sporting Goods, Hayneedle, Wayfair, and BJ's. Skywalker Holdings distinguishes itself from competitors through its employees and leadership's attention to safety and imaginative design. One of the core products offered by its subsidiaries is trampolines. From the beginning, the founders decided to only sell trampolines with an enclosure net. To further this commitment to safety, the company is also one of the few affordable brands that regularly updates safety certifications not legally required but to provide tangible proof of the brand's superior quality. Prospective employees of Skywalker Holdings will find an office atmosphere that is goal-oriented and supportive, designed with collaboration and flexibility in mind. Skywalker Holdings' mission is to inspire healthy, active, and fulfilling lifestyles through dependable products and imaginative designs. This mission starts with the employees and is shared with the rest of the world through their passion and experience in the manufacturing setting. Whether you are a retailer looking to offer safe and affordable outdoor equipment to your customers or a family wanting to ensure your kids can have fun without a serious risk of injury, Skywalker Holdings is your one-stop shop for play equipment and trampolines. Contact a representative now to see how they can help you balance fun and safety so your kids can have the childhood they deserve!

About the Role

Description

Skywalker Vineyards Casual Guest Services Coordinators support ongoing event operations at Summit Skywalker Ranch. The Guest Services team is responsible for providing a high level of support to a number of operational areas including the front desk, food and beverage, and housekeeping. Candidates who apply must be available to work various events, flexible shifts, weekends, early mornings, and evening shifts.

Guest Services Responsibilities:

Supporting guest arrival and guest departure experiences, escorting guests to their suites, assisting with luggage, and offering concierge services.
Preparing room key cards and conducting suite inspections prior to guests' arrivals.
Maintain a high level of communication with all team members to ensure seamless service to all guests.
Making flower arrangements for guest suites.
Conduct inspections of all guest rooms prior to guest arrival.
Food and beverage service including breakfast, lunch, and dinner service, along with wine tastings.
Polishing glasses and flatware, getting the space back together.
Housekeeping duties include makeup and breakdown of guest suites.
Skywalker Vineyards wine sales and ranch product sales.
Supporting wine-tasting setup, and breakdown.
Wine bay support in fulfillment with wine shipments throughout the year.
Assist with annual projects at the Ranch such as olive oil bottling, labeling and winery duties, holiday decorations, cleaning, and organizing.

Requirements

Education / Experience:

Minimum of 1 – 3 years of experience in a customer-facing role within any industry, hospitality or retail preferred.
Demonstrated positive, strong customer service interest, skills, and experience.
Ability to work in a fast-paced environment with changing tasks and priorities, with grace and enthusiasm.
Knowledge of and passion for fine wines and winemaking.
Demonstrative ability to work well in a team environment.
Excellent organizational and administrative skills.

Physical Requirements:

Ability to move, lift, carry, push, pull objects weighing less or equal to 50lbs without assistance.
Sit, stand, or walk for an extended period (8 hrs.)
Reach overhead and below knees, including bending, twisting, pulling, and stooping.

Benefits:

Pay Range $23 per hour
Paid sick leave
401(k) with up to a 6% company match
Voluntary benefits, including an UrbanSitter Membership and pet insurance

Key Skills

Customer ServiceTeamworkOrganizationCommunicationWine KnowledgeHousekeepingFood ServiceEvent Support