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Front Desk Associate - Sales & Customer Service - Earn Competitive Pay + Bonuses!

1/12/2026

As a Front Desk Associate, you will welcome guests, drive sales by recommending memberships, and deliver exceptional customer service. You will also handle front desk tasks and promote the business at community events.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

MassageLuXe is a franchise company within the massage and aesthetics industry that provides high-quality, luxurious services to all spa guests. Our spa revenue is driven by a membership revenue model, assuring a substantially more consistent level of spa revenue and profit on a year-round basis. While this concept is relatively new to the franchise marketplace, massage has been practiced throughout the world for thousands of years as a service that improves health and promotes relaxation and overall, well-being for the consumer. However, from an historical standpoint, the delivery of these services has been extraordinarily fragmented with the quality of those services varying dramatically. In response, MassageLuXe is focused on being the premier provider of wellness and self-care for clients within the massage and spa industry. The MassageLuXe membership model is the most flexible in the business and has affordable options that have been specifically designed to meet the needs of their customers. MassageLuXe prides themselves on delivering an approachable, comfortable, and consistent experience every time. MassageLuXe understands that in the hustle bustle of everyday life, it can be difficult for our clients to make time for themselves, but they deserve to live their healthiest life. MassageLuXe is a place where our clients can step into luxury and escape from pain and stress while treating their bodies to a healing touch. *Each individual franchised location, not Massage Luxe International, LLC ("MLI") or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MLI or any of its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated franchised location and may vary from location to location.

About the Role

Description

Looking to grow your career while making a difference in people’s lives? Join MassageLuxe Venice and become part of a team that helps clients look and feel their best—all while achieving your own goals.

What’s in It for You?

• Competitive Pay: Hourly rate of $15 plus PLENTY of generous commission and bonus opportunities.

• Flexible Schedules: Part-time and full-time opportunities to fit your lifestyle.

• Paid Time Off

• Team Benefits: Discounts on spa services/products and fun team events like health fairs and charity sponsorships.

• Career Growth: Training and mentorship to help you excel and advance in your role.

• Positive Work Environment: Safe, inclusive, and professional—where your hard

work is celebrated!

What You’ll Do:

As a Front Desk Associate, you’ll be the face of MassageLuxe Venice and play a vital role in driving our success by delivering top-notch customer service and sales.

• Welcome Guests: Create a warm and inviting environment from the moment clients walk in.

• Drive Sales: Use your knowledge of spa services to recommend memberships that best meet client needs, earning bonuses for every membership sold.

• Deliver 5-Star Service: Build strong client relationships by understanding their goals and ensuring their satisfaction.

• Handle Front Desk Tasks: Schedule appointments, manage memberships, and maintain spa cleanliness.

• Be a Team Player: Promote MassageLuxe Venice at community events and contribute to our positive, upbeat culture.

What We’re Looking For:

• Friendly and Professional: You love helping people and making their day better.

• Goal-Oriented: You’re motivated to meet daily, weekly, and monthly sales goals.

• Strong Communicator: Your customer service skills shine, and you’re comfortable

explaining benefits and services to clients.

• Flexible and Reliable: Available to work some evenings and weekends.

• Previous Sales/Customer Service Experience: Preferred but not required—we’ll teach you the rest!

Why MassageLuXe?

At MassageLuXe Venice, we understand our employees are the heart of our success.

We empower our team with the tools, support, and recognition they need to thrive in their roles and grow their careers. If you’re ready to combine your love of customer service with a passion for sales, apply now and join a team that’s as driven as you are.

Key Skills

Customer ServiceSalesCommunicationTeamworkFlexibilityReliability