EL Dining Room Server

Description

• Ensure dining room prepared for patrons: tables set; supplies stocked prior to the beginning of service. 
• Work with kitchen and attendant staff to create positive dining experience for guests. 
• Greet guests in a genuine manner. 
• Provide guests with menus; suggest menu items; advise of daily specials; and provide information and/or answer questions regarding menu items. 
• Take guests orders and repeat it to ensure accuracy. 
• Request to check identifications of ALL guests ordering alcohol to ensure of legal age – NO EXCEPTIONS. 
• Monitor and ensure that no guest is “over served” – understanding that they may have consumed alcohol prior to arriving at your restaurant. 
• Serve alcohol responsibly. 
• Communicate orders to kitchen staff. 
• Monitor table to ascertain any additional service needs and to communicate order status. 
• Monitor kitchen to ensure timely preparation of order. 
• Inspect order prior to leaving kitchen to ensure accuracy and quality (including presentation) – if it’s not right, do not serve it. 
• Serve orders in a timely fashion. 
• Maintain table settings by removing finished courses and replenishing utensils as needed. 
• Upsell additional offerings such as beverages, appetizers and/or desserts. 
• Enter orders into POS system, present guest check, process payment. 
• Thank the guest in a genuine manner and invite a return visit. 
• Clean tables and remove dishes after party leaves. 
• Carry soiled dishes to dishwasher. 
• Ensure availability of supplies; clean dishes, flatware, glasses, etc.; complete assigned sidework.
• Must be familiar with POS system TOAST.
• Must work quickly and effeciently.

• Inform supervisor of any equipment that needs repair. 
• Maintain a high standard of cleanliness within the food service area. 
• Ensure that work areas are maintained in a clean, safe, comfortable and attractive manner, clearly marked with caution or safety signs as required. 
• Ensure work areas are free of hazardous objects and all equipment, and tools and supplies are properly stored. 
• Maintain resident confidentiality. 
• Treat residents and guests with kindness, dignity and respect. 
• Know and comply with Residents’ Rights rules. 
• Ensure that an adequate level of department supplies is maintained and advise the manager about supply needs. 
• Assist in the maintenance of an atmosphere of warmth and personal interest, ensuring a positive, calm environment that is both aspirational and inspirational throughout the campus. 
• Assist in the maintenance of operating environment that assures consistent, high level of resident & guest satisfaction. 
• Attend and participate in orientation, training, in-service educational activities and staff meetings as assigned. 
• Complete any other tasks, assignments, projects or requests from management.  

Requirements

• Must be 18 years of age. 
• Must read, write, speak and understand English. 
• Previous server experience preferred. 
• Food Handler’s and/or Alcohol Service Permits as required by regulation/law. 
• Have a demonstrated affinity for and ability to work within the structure that includes active, passionate residents, enhanced living residents and inspired living residents. 
• Possess the ability to deal tactfully with associates, residents, family members, visitors and the general public.