IT Systems & Network Manager

Description

Join Portco Packaging in creating an opportunity to THRIVE together!

In the role of IT Systems & Network Manager, is responsible for supporting and managing the

organization’s IT infrastructure, network systems, cybersecurity, and technology operations.

This role ensures reliable, secure, and efficient systems across office and production

environments while leading IT projects, system improvements, and vendor coordination.

Team innovations to encourage personal growth, professional development, and fun!

Hands-on training provided to kick start your career!

Relationships, rewards, and recognition!

Inspirational core values of Integrity, Engagement, Accountability and Compassion!

Vital benefits to keep you healthy and enjoying a good work-life balance!

Endless potential for growth!

Are you ready to THRIVE together? If so, Portco Packaging has a great opportunity for you!

Who is Portco?

Look no further! Watch this 1-minute video that highlights what we’re all about:

Click Here!

This is a full-time on-site position located in Woodland, WA. Benefits include medical, dental, and vision, short- and long-term disability, life insurance, 7 paid holidays (after 90 days of service), and generous PTO accruals from day one!

Requirements

• Maintain network systems, servers, data communication lines, and related hardware, software, and applications
• Install new hardware and modify or upgrade existing hardware and systems
• Maintain email and organizational IT services; add and remove users, accounts, permissions, and access
• Communicate with end users to understand, troubleshoot, and resolve IT and system-related issues
• Provide help desk support ranging from basic troubleshooting to advanced technical issue resolution
• Conduct diagnostics, testing, and monitoring to ensure optimal system performance and minimal downtime
• Install and maintain peripheral devices, including printers, routers, switches, hubs, TVs, and other equipment
• Support IT needs throughout the production floor and administrative offices
• Manage system updates, patches, backups, and recovery processes
• Assess cybersecurity risks; design, implement, and maintain security tools and procedures, including firewalls and antivirus protection
• Provide cybersecurity guidance, policy recommendations, and risk mitigation strategies
• Collaborate with leadership to review and analyze hardware and software needs and recommend improvements
• Lead IT projects from planning through implementation and rollout
• Integrate new technologies into the existing environment and ensure systems function together effectively
• Coordinate with vendors for hardware, software, licensing, and technical support
• Create and maintain data reports, system logs, documentation, and IT knowledge base materials
• Conduct training for employees on new and existing software, hardware, systems, and IT policies
• Maintain knowledge of trends, developments, and emerging technologies
• Continuously evaluate and improve IT systems, workflows, and processes

Competencies:

• Knowledge of networking, data communications, workstation setups, and enterprise systems
• Understanding of system integrations, cybersecurity principles, and infrastructure management
• Ability to communicate verbally and in writing effectively in English
• Proficiency with Microsoft Office Suite and other Portco software
• Ability to interact professionally with employees, vendors, and leadership
• Strong analytical, troubleshooting, and problem-solving skills
• Effective organizational and time management skills
• Ability to work independently and as part of a team
• Ability to accurately and efficiently perform data entry and documentation

Experience

• Associate degree in Computer Science, Information Technology, or related field, and/or
• equivalent experience
• 5+ years of experience in IT systems, network administration, and user technical support
• Manufacturing industry experience preferred