Executive Operations Manager

Description

Company Description:

In 1990, a small group of dedicated volunteers with a desire to eliminate substandard housing in our community founded San Gabriel Valley Habitat for Humanity. Thanks to our supporters, more than 200 local and international families have been able to build or repair their own homes here in Los Angeles’ San Gabriel Valley and beyond. Through the years, we have maintained our unrelenting determination to help families in need by offering a hand up, not a handout. Through donations, shopping at our ReStores, volunteering or adding a voice to support affordable housing, everyone can help families achieve the strength, stability, and self-reliance they need to build better lives for themselves.

Job Summary:

The Executive Operations Manager serves as a trusted partner to the Chief Executive Officer and Executive Leadership Team while overseeing the overall administrative and operational effectiveness of the office. This role combines high-level executive support with responsibility for office operations, administrative systems, and organizational coordination. The position requires sound judgment, discretion, and the ability to independently manage priorities that support executive effectiveness and organizational efficiency.

Key Responsibilities:

Executive & Leadership Support

• Provide high-level administrative support to the CEO and Executive Leadership Team, including complex calendar      management, meeting coordination, and executive communications
• Serve as a gatekeeper and liaison for executive leadership, prioritizing requests and determining appropriate routing and escalation
• Prepare agendas, resolutions briefing  materials, presentations, and correspondence for board, executive and leadership meetings
• Track executive priorities, commitments, and action items to ensure timely follow-through across departments
• Manage routine updates to the CEO’s professional social media accounts using content approved or directed the CEO. 

Board & Governance Coordination

• Coordinate Board of Directors and committee meetings, including scheduling, agendas, materials, minutes, and logistics
• Maintain Board records, governance documentation, and official files
• Support executive leadership in ensuring timely follow-up on Board actions and requests

Office Operations & Administrative Oversight

• Oversee day-to-day office operations to ensure a professional, efficient, and well-functioning workplace
• Manage administrative systems, office workflows, and operational procedures
• Oversee facilities coordination, office vendors, and service providers
• Develop, maintain, and improve administrative SOPs and office processes

Cross-Functional & Organizational Coordination

• Serve as a central coordination point between executive leadership, departments, vendors, and external stakeholders
• Support HR with onboarding coordination including IT access, workspace setup, and administrative resources.
• Assist with organizational initiatives, internal communications, and special projects as assigned by executive leadership

Confidentiality & Independent Judgment

• Handle sensitive, confidential, and executive-level information with discretion and professionalism
• Exercise independent judgment in managing executive schedules, priorities, and operational matters
• Identify administrative and operational improvements and implement solutions aligned with leadership direction

Requirements

Qualifications:

• Bachelor’s degree or equivalent professional experience
• 6+ years of progressively responsible experience in executive support, operations, or administrative management
• Demonstrated experience supporting senior leadership and/or boards
• Strong proficiency in Microsoft Office / Google Workspace
• High level of professionalism, judgment, and organizational capability

Knowledge, Skills & Abilities

· Knowledge of executive-level administrative support, organizational operations, and office management practices within a complex organization.

· Skill in exercising independent judgment, prioritizing executive and operational matters, and managing competing demands with minimal supervision.

· Ability to handle confidential, sensitive, and high-impact information with discretion and professionalism.

· Skill in coordinating across executive leadership, departments, board members, and external partners to ensure alignment and follow-through.

· Ability to design, manage, and improve administrative systems, workflows, and office operations that support organizational effectiveness.

Equal Opportunity Statement

SGV Habitat for Humanity is an Equal Opportunity Employer and will consider all qualified individuals, including minorities, women, individuals with disabilities, and veterans, regardless of race, religion, age, color, national origin, sex, sexual orientation, genetics, gender identity, or any other legally protected characteristic. SGV Habitat for Humanity will not inquire about a job applicant's criminal conviction history prior to making a conditional offer of employment.