Project Controls & Operations Manager

Description

The Project Controls & Operations Manager will serve as the internal owner of operational discipline and project delivery consistency at DCS. This full-time role is ideal for an AEC professional with a background in civil engineering projects who enjoys organizing project data, building and maintaining dashboards, auditing QA/QC workflows, and enforcing consistency across file structures and internal templates.

This is not a client-facing or design production role. Instead, it is a high-impact internal position focused on supporting ownership by improving visibility into project health, keeping deliverables on track, and elevating operational excellence firm-wide.

Key Responsibilities: 

• Lead project kickoff processes, ensuring consistent setup across systems and team roles
• Maintain accurate tracking of all active projects and their statuses using internal tools
• Develop and enforce standardized templates, naming conventions, workflows, and QA/QC processes
• Conduct and manage post-project closeouts and internal reviews
• Organize, audit, and improve network file structures and document control protocols
• Produce and distribute monthly operational dashboards for senior leadership
• Support PMs and technical staff by enhancing project clarity, deadlines, and workflow visibility
• Maintain internal process documentation, checklists, and SOPs for project delivery
• Maintain version control and file audit trails to ensure clean documentation history
• Collaborate with President and leadership to identify operational bottlenecks and propose system-level improvements

Requirements

• Bachelor’s Degree required (engineering, construction management, or business preferred); equivalent AEC experience may be considered in lieu of a degree.
• Minimum of 5 years of experience in AEC operations, project delivery support, or civil project coordination
• Strong initiative, structured thinker, and detail-oriented mindset
• Excellent organizational and communication skills
• Demonstrated ability to enforce systems and influence project discipline without formal authority
• Proficiency with Microsoft 365 (Excel, SharePoint, Outlook, Teams), project tracking tools, and structured file systems
• Familiarity with the lifecycle of civil infrastructure projects (site design, transportation, aviation, etc.)