Question
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Loan Processor - Home Equity

1/13/2026

The Home Equity Loan Processor provides support to members seeking home equity loans, ensuring the accuracy and completeness of applications. This role involves collaborating with Loan Officers and coordinating loan closings to uphold the Credit Union's mission of financial wellness.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Established in 1954, UVA Community Credit Union is one of Central Virginia’s largest locally-owned financial institutions with over 76,000 members. We are a not-for-profit financial institution. We're not driven to turn a profit at the expense of those who use our services. We don't have stockholders. We don’t issue stock or pay dividends to outside stockholders. Instead, earnings are returned to our members in the form of lower loan rates, higher dividends on deposits and lower fees. Our sole mission is to help improve the financial well-being of our members. We exist to educate, encourage and empower. It’s the credit union difference of people helping people. So when our members join UVA Community Credit Union, they want to be part of something special – a community of people who believe that a financial institution should serve their interests and one that works to strengthen the community in which they live. We work very hard to live up to these ideals, and our efforts have not gone unnoticed. We are proud to have been voted the BEST Financial Institution in Central Virginia every year since 2007, as determined by the annual Daily Progress Reader’s Choice poll. To learn more about UVA Community Credit Union, visit uvacreditunion.org, like us on Facebook and follow us @uvacreditunion on Twitter or Instagram. Interested in working for UVA Community Credit Union? Check out our Careers section at uvacreditunion.org. We are proud to be an Equal Opportunity Employer. Federally insured by NCUA. Equal Housing Opportunity Lender.
About the Role

Description

 University of Virginia Community Credit UnionWorking together to strengthen the financial wellness of our members and local communities.
At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you’re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.


SUMMARY:

The Home Equity Loan Processor provides efficient and accurate support to our members seeking home equity loans. With a focus on member service and teamwork, the incumbent plays a crucial role in building trust and ensuring the Credit Union’s mission of financial wellness is met.


RESPONSIBILITIES:

  • Provide excellent service to Credit Union members by partnering with Loan Officers and supporting the application process. 
  • Receive home equity loan application package from loan officers and ensure completeness, accuracy and the integrity of information submitted
  • Enter all required information into Loan Origination System following the order of verifications
  • Review homeowner’s insurance for accuracy and coverage amount
  • Review Title and flood reports for issues that may affect perfecting a lien against the property
  • Ensure the Credit Union is added to homeowner’s insurance as a mortgagee 
  • Communicate with Loan Officers and members as needed
  • Schedule closing appointments for members and co-ordinate requirements with branch staff completing the closings 
  • Prepare closing packets and instructions for members and branches according to established regulations and department standards.
  • Oversee loan closings by reviewing paperwork submitted and making disbursements on dates required for compliance.
  • Work cross-collaboratively with the full lending team to support the overall goals, mission, and values of the organization.

Requirements

QUALIFICATIONS:    

  • High School Diploma or GED – Required. 
  • Real estate processing, filing and documentation experience
  • Consumer Banking/loan administrative experience
  • Able to effectively handle large volumes of information
  • Intermediate to advanced MS Office skills, specifically with Word and Excel. 
  • Ability to manage multiple priorities while remaining highly detail oriented.
  • Must communicate effectively via verbal and written modalities.

WORK EXPERIENCE:

At least one year of similar or related experience. Three – five years preferred. Placement within tiers of the position (I, II, III) is related to prior experience.


BENEFITS:

We offer an attractive suite of benefits to employees who work an average of 20 hours per week or more, including: Health, Dental, Vision, up to a 7% employer 401(k) contribution after the first year of employment. Employees are eligible for Life Insurance, Long-Term Disability, Health & Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts. Employees accrue Paid Time Off starting with 18 days accrual at full time annually, and 13 company paid holidays. Employees are also eligible for Family Forming Leave, and Volunteer Time Off.


Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Key Skills
Loan ProcessingDocumentationMember ServiceTeamworkCommunicationDetail OrientedMS OfficeReal Estate ProcessingConsumer BankingApplication SupportInsurance ReviewClosing CoordinationRegulatory ComplianceCross-CollaborationInformation ManagementProblem Solving
Categories
Finance & AccountingCustomer Service & SupportAdministrative
Benefits
HealthDentalVision401kLife InsuranceLong-Term DisabilityHealth & Wellness Spending AccountTuition ReimbursementEmployee Loan DiscountsPaid Time OffCompany Paid HolidaysFamily Forming LeaveVolunteer Time Off
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