Server and Bartender

Description

Settlers Hospitality is a collection of hospitality brands that includes boutique hotels, diverse restaurants, distinctive event venues and lifestyle offerings. Our key operating philosophy is to provide an independent and authentic experience that is guest focused and locally flavored. The group’s core mission focuses on the guest experience while incorporating a high standard of hospitality. We seek to apply this common core philosophy, and outstanding services, across all of our brands and interests. The company’s uniquely guest-centric approach, refined through the experience of the principal owner/managers, has made it an industry leader in hospitality, property and restaurant development, as well as hotel operations, management and marketing. 

We are looking for a hard-working and talented individual to join our team as Server and Bartender at Frogtown Chophouse. 

The Server waits on customers serving food and drinks following established guidelines, procedures, and policies for food and beverage safety controls as prescribed by company standards. He or she interacts with guests and staff in a cordial, efficient, and professional manner and rings guest checks, collects cash, and processes credit charges following company policies and procedures. In addition, the Server helps with seating guests, clearing and setting tables, and preparing to go orders.

The Bartender makes and serves drinks following established guidelines, procedures, and policies for beverage and safety controls as prescribed by company standards and strictly abides by state liquor regulations, particularly those prohibiting service to minors and intoxicated individuals. He or she interacts with guests and staff in a cordial, efficient, and professional manner and rings guest checks, collects cash, and processes credit charges following company policies and procedures. In addition, the Bartender maintains inventory control, initiates liquor requisitions, and ensures established pars are maintained.

The ideal candidate for this position has a high school diploma or high school equivalency diploma and at least one year of experience in a restaurant setting. He or she has previous experience handling money and operating Micros Point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and holidays. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

RESPONSIBILITIES:

• Greets all customers in a warm, sincere, and helpful manner
• Takes orders and serves meals and beverages promptly and courteously
• Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
• Follows safety and sanitation rules and practices
• Ensures compliance with all applicable federal and state laws and all company policies
• Helps bus and set tables and performs side-work as needed
• Ensures proper and adequate set-up of the bar on a daily basis by requisitioning and stocking all products
• Prepares and presents drinks using standard ingredient recipes and practices prudent portion control
• Operates the complete POS system and other required software
• Other duties as assigned

Requirements

Qualifications:

• High school diploma or high school equivalency diploma preferred
• One year of relevant experience
• Point-of-sale (cash register) and credit or debit card processing skills
• Excellent communication skills, verbal and written
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Able to push, pull, carry, and lift up to 50 pounds
• RAMP certification, or commitment to obtain 
• Able to workdays, evenings, weekends, and holidays